Host day shift M-F 10A
4 months ago
SUMMARY OF POSITION
Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Check out Guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory.
Assist Crew Members
- Processes To-Go orders
- Maintains guests needs throughout their dining experience by assisting servers with pre bussing procedures
- Sweeps floor around tables to assist servers were needed
- Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc.
- Provides assistance to all servers and bus persons in order to execute service standards.
- Ensures 100% guest satisfaction on every visit.
- Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc.
- Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration.
SUPERVISION RECEIVED:
Receives direction and training from Manager on duty as to the specific procedures and assignments.
KNOWLEDGE AND SKILL REQUIRED:
Basic skills such as sanitation, safety, and customer service can be taught through in house training.
EXPERIENCE REQUIRED:
None
Disclaimer
This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.
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