Import Supervisor

Essential Job Functions

IMPORT OPERATION

• Retrieve data from Emails and Fax.

• Obtain documents for upcoming shipments.

• Review documents and confirm the information with airlines, steamship lines, and freight forwarders.

• Contacts customs officials to affect release of incoming freight and resolve customs delays.

• Communicate with customer service dept. and sales dept. on any quotes that is needed.

• Check cargo availability, and issue delivery orders.

• Comply with governmental agencies and all the regulations.

• Request and Issue billings.

• Input data and develop monthly reports as well as customer information.

• Process and audit all imports to verify done legally with customs.

• Communicate with the clients regarding pickup and delivery set up.

SUPERVISING

• Responsible for daily supervision of import operations activities to ensure efficient allocation of resources and compliance with policies and procedures

• Monitors and reviews employees’ work activities through individual meetings and group meetings to ensure that all work activities are proceeding smoothly to plan.

• Delegates and advises employees on work procedures and practices

• Motivates, develops and mentors employees for improved performance.

• Communicates and coordinates information both in writing and orally on a regular basis with both management and staff.

OTHER & MISCELLANEOUS

• Any project that is assigned by supervisor/manager and/or the Company.

• Seeks constant improvement, more efficient and less expensive ways and means in work processes.

• Performs special projects and other miscellaneous duties as assigned by management.

• May assist and provide guidance and direction to other employees, especially new employees.

• Maintains high ethical standards in the work place.

• Reports all irregular issues and problems to supervisors for solution.

• Maintains good communication with management, office staff members and outside contacts.

• Complies with all company policies and procedures.

• Responsible for maintaining a clean and safe working area.

Qualifications

Education & Work Experience

• Bachelor’s degree (B.A.) from four year college or university; or equivalent combination of education and experience.

• Must have between one and one half year and two years of previous experience in a similar position.