Technical Solution Consultant

3 weeks ago

Nashville, United States i3 Verticals Management Services, Inc. Full time
Job DescriptionJob Description

JOB TITLE: Solution Consultant – Corporate Utilities Technical Consultant

FLSA STATUS: Exempt

DEPARTMENT: Services

REPORTS TO: Professional Services Manager

SUPERVISORY RESPONSIBILITIES: No

JOB LOCATION: Remote (US Based)

TRAVEL: Up to 50%

SUMMARY OF POSITION:

A Utility focused Solution Consultant will work closely with client stakeholders, design solutions with industry best practices in mind and work with technical team members to implement them. Preferred candidates will have working experience in the utility industry and Oracle Utilities solutions including Customer Care & Billing (CC&B), Customer to Meter (C2M) and Meter Data Management (MDM).

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Provide our utility clients the industry best practices and subject matter expertise for the Oracle Utilities solutions.
  • Report project/workstream statuses/risks to Project Managers.
  • Design solutions, write technical specifications, test, and implement features for Oracle Utilities solutions.
  • Serve as the product technical and configuration subject matter expert for Oracle Utilities solutions on projects, suggesting and researching solutions.
  • Develop enhancements utilizing the OUAF (Oracle Utilities Application Framework) toolkit such as batch jobs, web services, plug-in scripts, and other functionality available in the framework.
  • Work closely and coordinate with the offshore and/or technical members of the project team to ensure accuracy and quality of deliverables.
  • Triage, debug and resolve defects.
  • Provide technical guidance and knowledge transfer to technical client and project team members.
  • Develop and improve project and internal documentation and processes.
  • Continue to learn and improve your knowledge of the Oracle Utilities solutions as new versions are released.

MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):

  • 5+ years overall experience in a relevant professional IT environment and software implementations/projects.
  • Knowledgeable in SQL, XML, scripting languages, Java and/or Groovy.
  • Undergraduate degree
  • Excellent communication (written and oral) and interpersonal skills.
  • Ability to continue education on structured methodologies such as FADE, SDLC, Agile, and other best practices.
  • Desire to learn new technologies and utility business practices.

PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE):

  • 5+ years overall experience and completion of at least 1 full cycle enterprise software implementation/project.
  • Worked in the utility industry with experience with CIS / Billing and MDM systems.
  • Hands on experience developing in SQL, XML, scripting languages, Java and/or Groovy.
  • Undergraduate degree in Computer Science, Information Systems, Engineering or Math.

Not currently recruiting from California, Colorado, Connecticut, Maryland, Nevada, New Jersey, Ohio, Rhode Island, Washington, or New York state.

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