![Lumbermens Inc](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
2 weeks ago
WHO WE ARE:
Headquartered in Grand Rapids, Michigan since 1955, Lumbermen’s operates in Michigan, Ohio, Indiana, Kentucky, and Minnesota. A leading distributor and manufacturer, we are driven by our mission to enrich lives by intentionally caring for all who experience us. We are employee owned and relationship powered.
WHAT YOU WILL BE DOING:
Working at our Byron Center facility, the Customer Service Team is working in partnership with our customers and suppliers delivering superior products. This position will specialize in our Specialty division. Your team will serve as a call center for our Grand Rapids market. Day-to-day responsibilities include:
- Living Out Lumbermen’s Culture – Modeling Lumbermen’s core values while creating an atmosphere where Lumbermen’s is ‘first choice’ of our customers.
- Modeling Safety – Being a safety-minded team player who will contribute to the protection of all employee owners.
- Quoting Products – Generating and delivering product quotes for customers accurately and in a timely manner.
- Managing Inventory – Maintaining and managing inventory stock levels.
- Customer/Vendor Support – Answer incoming customer/vendor inquiries and assisting them in timely problem resolution.
- Order Data Entry – Entering incoming orders received from customers accurately and efficiently.
- Production Collaboration – Working in tandem with the production team to ensure timely completion and delivery of customer orders.
At Lumbermen’s, our business is built on relationships. It’s crucial that the person selected to fill this role is a safety-minded team player who gets energy from contributing to collaborative success.
REQUIRED EDUCATION/EXPERIENCE
- High School diploma/GED required
- College degree preferred
- Some experience with Distribution & Supply Chain
- 2-5 years’ experience in a professional customer service environment
REQUIRED SKILLS
- Strong communication skills, both verbal and written
- Friendly, professional demeanor
- Dependable
- Ability to work cooperatively with fellow employee owners
- Ability to effectively move between a variety of tasks
- Ability to productively manage tasks and complete work accurately in a timely manner
- Proficient in Microsoft Office
WHAT WE OFFER:
Lumbermen’s exists to enrich the lives of people by intentionally caring for all who experience us. You will experience a different kind of work environment and “family” here and help live out the Lumbermen’s promises of committing to those who count on us, doing what’s right, exercising sound business practices and earning consideration. Other benefits include:
- A collaborative and supportive work environment
- ESOP (Employee Stock Ownership Plan) – generous company-funded retirement
- Medical, dental, vision, and life insurance
- Flexible spending/health savings account
- 401(k)
- The SOURCE – free and confidential support resources for our team
- Ulliance Life Advisor EAP
- Clothing allowance (for applicable roles)
- Paid time off
- Paid holidays
- Training and development
- Advancement opportunities
Lumbermen’s is proud to be a drug and alcohol-free workplace. In addition, Lumbermen’s will not discriminate against any employee or candidate because of race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or protected veteran status. We participate in E-Verify.
-
Customer Service Representative
1 month ago
Byron Center, United States Visual Workplace Full timeJob DescriptionJob DescriptionCustomer Service RepresentativeOur Customer Service Representative manages accounts, including new and existing customers, promote products and services, identify and resolve customer concerns and develop new and lateral contacts with current customer base. This role performs both in-bound and out-bound customer calls. The...
-
Insurance Customer Service Representative
3 days ago
Byron Center, United States Pete Quakkelaar - Farm Bureau Insurance Agency Full timeThe **Customer Service Representative** at the Quakkelaar Insurance Agency representing the Michigan Farm Bureau Family of Companies is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while...
-
Insurance Customer Service Representative
3 weeks ago
Byron Center, United States Pete Quakkelaar - Farm Bureau Insurance Agency Full timeJob DescriptionJob DescriptionThe Customer Service Representative at the Quakkelaar Insurance Agency representing the Michigan Farm Bureau Family of Companies is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and...
-
Insurance Customer Service Representative
2 weeks ago
Byron Center, United States Pete Quakkelaar - Farm Bureau Insurance Agency Full timeJob DescriptionJob DescriptionThe Customer Service Representative at the Quakkelaar Insurance Agency representing the Michigan Farm Bureau Family of Companies is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and...
-
Customer Service Representative
2 weeks ago
Byron Center, United States Dayton Freight Full timeOverview: Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. **Shift Available: 9:00 AM - 3:00 PM** **Responsibilities**: - Assist the Service Center...
-
Customer Service Representative
6 days ago
Byron Center, United States Dayton Freight Full timeOverview: Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. **Responsibilities**: - Assist the Service Center Manager - Take and deliver messages for the...
-
Customer Service Representative
1 month ago
Byron Center, United States Dayton Freight Full timeOverview:Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.Responsibilities:Assist the Service Center ManagerTake and deliver messages for the Service Center...
-
customer service representative
12 hours ago
Byron, Illinois, United States Family Dollar Full timeFamily Dollar - 127 WEST 2ND STREET Retail Associate / Cashier / Team Member Job Title: Customer Service Representative Join the team at Family Dollar and be part of a dynamic retail environment where customer service is key. As a Customer Service Representative, your main responsibilities will include: Providing exceptional service to customers Greeting...
-
Customer Service and Sales Representative
4 hours ago
Byron Center, United States Hearthcrest Fireplace & Home Decor Full timeWe are looking for a sales and customer service focused, detail-oriented, multi-tasker with a positive and helpful "can do" attitude toward customers, vendors, and team members alike. This is a full-time position. Reliability, Self-starter, Attention to Detail, Honesty, Great Listening Skills, Sales Orientated, and a People Person. Required skills include...
-
GEICO Customer Service Representative
2 weeks ago
Byron, United States Government Employees Insurance Company Full timeCustomer Service Representative - Macon, GASalary: $17.50 per hour / $35,262.50 annuallyWhen you grow, GEICO grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We're looking for Customer Service Professionals for our Macon, GA office. This role is...
-
Member Services Representative
4 weeks ago
Byron Center, Michigan, United States Planet Fitness - JP Mgmt Full timeJob SummaryJP Management Services, LLC is a multi-location Planet Fitness franchisee with nine locations in west Michigan. The culture of JP Management Services, LLC, integrates our core values of Positive Team Environment, Integrity, Excellence, Passion, and Having Fun. We seek to hire, retain, review, recognize, and promote based on our core values and...
-
Universal Banker-customer Service Representative
2 weeks ago
Byron, United States Sterling Federal Bank Full time**Are you seeking to work for an employer who gives back? Sterling Federal Bank gives back to the community and supports employee involvement in our local communities. And we have been around awhile, more than 135 years!** **We are seeking a Universal Banker./Customer Service Representative. **The pay range for the role is $15.66 to $20.27 per hour. Pay...
-
Lead, Customer Service
2 weeks ago
Byron Center, Michigan, United States SpartanNash Company Full timeAt SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them."Our SpartanNash family of Associates is 17,000 strong,...
-
Lead, Customer Service
5 days ago
Byron Center, United States SpartanNash Full timeAt SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them." Our SpartanNash family of Associates is 17,000 strong,...
-
Lead, Customer Service
3 weeks ago
Byron Center, United States SpartanNash Full timeAt SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them." Our SpartanNash family of Associates is 17,000 strong,...
-
Lead, Customer Service
2 weeks ago
Byron Center, United States SpartanNash Full timeAt SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them." Our SpartanNash family of Associates is 17,000 strong,...
-
Lead, Customer Service
17 hours ago
Byron Center, Michigan, United States Family Fare Full timeAt SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them." Our SpartanNash family of Associates is 17,000 strong,...
-
Onsite Customer Service
1 month ago
Byron Center, United States Miedema Asset Management Full time**This is an Onsite Position only** General Information: Miedema Companies consists of 8 individual operating entities from multiple locations specializing in asset liquidation through the auction process (live or online) or direct sales; equipment and machinery appraisals; and various other services based on client needs. Key Aspects: - Representative...
-
Onsite Customer Service
2 days ago
Byron Center, United States Miedema Asset Management Full time**This is an Onsite Position only** General Information: Miedema Companies consists of 8 individual operating entities from multiple locations specializing in asset liquidation through the auction process (live or online) or direct sales; equipment and machinery appraisals; and various other services based on client needs. Key Aspects: - Representative...
-
Customer Service Representative
1 month ago
Byron, United States Mr. Appliance of Macon Full timeBenefits: Paid time off Wellness resources Specific Responsibilities: Receive incoming calls in professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Receive daily shipments of parts Process and organize parts for...