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Server Assistant

4 months ago

Houston, United States Royal Oaks Country Club Houston Inc Full time
Job DescriptionJob DescriptionDescription:

Job Title: Server Assistant

Reports to: Restaurant Manager, Banquet Manager, Club House Manager

Supervises: No supervisory duties


Essential Functions:

  • Report to work and clock in/out for scheduled shifts on time in complete and proper uniform
  • Maintain personal grooming in compliance with appearance standards
  • Promptly greet guests as they are seated and bring bread and butter to the table (ice water on guest request/server notification)
  • Remove used tableware between courses and provide tableware for next course
  • Crumb every table after entrees are cleared and between courses as needed
  • Clear tables after guests. Take tableware to dish room and place silverware, dishes, glassware etc., in appropriate areas for washing
  • Remain on the floor at all times and in assigned station when not assisting servers in kitchen
  • Promptly clean tabletops, chairs and booths between seating. Check floor and clean as required. Reset and arrange tabletops
  • Respond appropriately and politely to guest requests. Communicate guest requests to servers as needed
  • Communicate with server and captain to assure efficient seating, table utilization and member service
  • Assist server as needed with food delivery, especially with large parties and during peak periods
  • Thank guests as they are leaving
  • Keep all work areas clean and properly stocked according to the current meal periods.
  • Must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees
  • Complete daily opening and closing duties and cleaning according to established side work
  • Maintain a neat and clean work area and/or in liquor rooms and behind bars (bar-back)
  • Follow all company policies, systems, controls and procedures
  • Perform any other duties as assigned by the manager or supervisor on duty
  • Interaction:
  • Frequent Interaction: with customers and children

Working Conditions:

  • Restaurant Setting
  • Occasionally exposed to inclement weather conditions
Requirements:

Special Requirements:

  • Must possess an outgoing personality
  • Must possess honesty and integrity
  • Must be courteous and tactful at all times
  • Must treat others with kindness and respect
  • Ability to appear for work on time
  • Ability to interact well with co workers
  • Ability to understand and follow posted rules and procedures
  • Ability to follow directions from a supervisor
  • Minimal understanding and usage of English language
  • Knowledge of the proper way to set and clear tables.
  • Ability to work fast and safely

Physical Functions:

  • The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is occasionally required to stand, walk, climb stairs, balance stoop, kneel, crouch, crawl and/or sit up to eight hours per day.
  • Use hands to finger, handle, or feel objects, tools and/or controls. Reach with hands and arms. Hearing and talking sufficiently to communicate with members, guests, and staff.
  • Specific vision abilities include close vision, vision sufficiently to read, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Must be able to lift up to 50 lbs. with no assistance.
  • Frequent lifting 20-30 lbs.
  • Independent mobility through clubhouse.

*Note* All duties and requirements stated are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the staff occupying this position. Staff members may be required to perform other job-related duties by their supervisor.