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Service Plumbing Superintendent

3 months ago


Knoxville, United States Interstate Mechanical Contractors Full time
Job DescriptionJob Description

FUNCTIONAL ROLE
The Plumbing Service Superintendent is responsible for overseeing and managing the daily operations of plumbing service projects. This role ensures that all tasks are completed efficiently, safely, and to the highest quality standards. The Plumbing Technician Supervisor coordinates with the Project Manager, leads a team of plumbers, and ensures compliance with all relevant regulations and standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Management:

  • Lead and supervise a team of service plumbers, providing guidance, training, and support to enhance team performance.
  • Organize and coordinate daily work schedules, assigning tasks based on priority and the team's skill levels.
  • Facilitate regular team meetings to review project progress, safety protocols, and company policies, fostering open communication.

Technical Expertise:

  • Perform advanced plumbing services, including the installation, maintenance, and repair of plumbing systems in commercial and industrial settings.
  • Diagnose and resolve complex plumbing issues with effective, timely solutions.
  • Ensure all work complies with local, state, and federal plumbing codes and regulations, maintaining the highest standards of safety and compliance.

Quality Control:

  • Conduct thorough inspections of completed work to ensure it meets quality standards and client specifications.
  • Implement and maintain quality assurance procedures to reduce errors and rework, ensuring consistent delivery of high-quality results.

Customer Interaction:

  • Engage with clients to understand their needs and provide expert recommendations.
  • Address client concerns and complaints promptly and effectively, ensuring high levels of customer satisfaction and building long-term relationships.

Safety Compliance:

  • Enforce strict safety protocols and procedures to maintain a safe and compliant work environment.
  • Conduct regular safety inspections and lead training sessions to educate team members on best practices.
  • Ensure all team members adhere to company policies and regulatory requirements, promoting a culture of safety.

Administrative Duties:

  • Maintain accurate and up-to-date records of work performed, including time logs, materials used, and customer interactions.
  • Assist with inventory management, ensuring the team has an adequate supply of materials and tools to complete projects efficiently.
  • Prepare and submit detailed reports on team performance, project status, and other relevant metrics to support continuous improvement and informed decision-making.


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