Front Desk

DESCRIPTION:

Evolving Solution Services is a full services employment agency dedicated to providing rewarding employment opportunities for the individuals we place. Our mission is to support work environments where employees can thrive and be active participants in the communities in which we live.

We are currently hiring Front Desk Agents for the hotel and hospitality industries in McDonough, GA

EXAMPLES OF DUTIES:

• Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
• Promptly, accurately, and efficiently know how and where to post all charges.

• Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
• Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
• Review any reservations with special requests and work to block rooms accordingly.
• Have knowledge of hotel rates, discounts and how to handle each.
• Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests

BENEFITS OF WORKING FOR ESS:

• Positions starting immediately;
• Long term assignments;
• Potential for permanent hire and benefits;
• Full support for career growth from the ESS Team.