Wellness Guide

4 weeks ago

Oxon Hill, United States Holistic Industries Full time
Job DescriptionJob Description

The Wellness Guide will provide an excellent customer experience while assisting in the sales of product.
  • Consistently delivers the ultimate patient/customer experience in all facets from patient or customer entry to exit; ensure each customer receives full attention during their transaction
  • Ensure all guests are greeted as they arrive and when they depart
  • Maintain proper cash handling procedures at all times
  • Ensure POS counters are ready to go when dispensary opens
  • Assist with running side work, stocking and cleaning during all downtime
  • Maintain fully stocked and clean POS counters at all times
  • Ensure opening and closing cleaning and organization is completed
  • Participate in periodic staff cleanings and meetings
  • Adhere to company SOPs
  • Inform management if any product inventory is running low
  • Be on time and ready to work for each and every shift
  • Be knowledgeable about everything and anything cannabis related
  • Be knowledgeable of all specials
  • Read industry publications to keep up-to-date on trends
  • Ensure self and uniform/clothing are clean and professional and all tools are at work station prepared for shift
  • Physical Demands:
    • Daily
      • Stand for long periods of time.
      • Walk or run for long periods of time.
      • Use their hands to handle, control, or feel objects, tools, or controls.
      • Understand the speech of another person.
      • Speak clearly so listeners can understand.
      • See details of objects that are less than a few feet away.
      • Work non-standard and/or weekend hours.
    • Often
      • Use stomach and lower back muscles to support the body for long periods without getting tired.
      • See details of objects that are more than a few feet away.
      • Use fingers to grasp, move, or assemble very small objects.
      • Hold the arm and hand in one position or hold the hand steady while moving the arm.
      • Focus on one source of sound and ignore others.
      • Hear sounds and recognize the difference between them.
      • Be physically active for long periods without getting tired or out of breath.
      • Coordinate movement of several parts of the body, such as arms and legs, while the body is moving.
      • Keep or regain the body's balance or stay upright when in an unstable position.
      • Use one or two hands to grasp, move, or assemble objects.
      • Make quick, precise adjustments to machine controls.
      • Move two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in place.
About You:General
  • Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations.
Education/Experience:
  • High school diploma or equivalent.
  • Dispensary sales experience preferred
  • Customer Service: 2 years
  • Retail Sales: 1 year
  • Must be at least 21 years of age
Technological Skills:
  • POS
Required Knowledge and Skills:
  • Knowledge of marijuana strains, edibles, extracts and other current products on the market
  • Excellent Customer Service Skills
  • Excellent Communication
  • Attention to Detail
  • Precise Math Skills
  • Organizational Skills
  • Multi-task Oriented

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