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Promotional Events Assistant

3 months ago

Osceola, United States Lakeside Hotel Casino Full time
Job DescriptionJob Description

Level: Entry Level

What You’ll Do: As a Marketing Promotions Assistant, you’ll play a key role in bringing our promotional and VIP events to life under the guidance of the Director of Marketing. Your main responsibility will be to manage and distribute promotional gifts, ensuring our guests feel valued and appreciated. This role requires excellent organizational skills, a friendly demeanor, and a passion for delivering outstanding customer service.

Key Responsibilities (Other Duties May Be Assigned):

  • Coordinate and implement promotional events and activities, including gift giveaways, drawings, and special events.
  • Distribute promotional gifts to guests professionally and courteously.
  • Assist with player parties and other events.
  • Interact with guests to explain promotional rules, answer questions, and enhance their overall experience.
  • Collaborate with the marketing team to execute creative promotional strategies.
  • Ensure compliance with all gaming regulations and company policies during promotional activities.
  • Gather feedback from guests to continually improve promotional offerings and guest satisfaction.
  • Must be available to work weekend nights and holidays.

Qualifications:

  • High school diploma or equivalent; additional education in marketing or a related field is a plus.
  • Previous experience in a customer service or promotions role, preferably in the hospitality or gaming industry.
  • Must be able to obtain and maintain an Iowa Racing and Gaming Commission License.

Skills and Abilities:

  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Ability to stand for extended periods and lift varying weights as needed.

EMPLOYEE BENEFITS INCLUDE:

  • All rest and meal breaks are paid
  • Paid Time Off (PTO) earned each pay period for Full-Time Team Members
  • Paid Holidays for Full-Time Team Members
  • Medical, Dental, Vision, and Virtual Doctor Visits for Full-Time Team Members
  • 401(k) with Company Match
  • Free $25K Life Insurance for Full-Time Team Members
  • Optional Coverages you can buy: Short and Long Term Disability, Additional Life Insurance, Accident Insurance, Critical Illness Insurance
  • Free Employee Assistance Plan, including free legal guidance, counseling sessions, and more.
  • Employee Discounts, Team Celebrations, Awards, and more...

DISCLAIMER: This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employee benefits may vary by location, position, length of service, and employment status. Final candidates will be required to complete a drug test and background check. Many positions will require a state gaming license. Affinity Gaming is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

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