Housekeeping - Pullman PT
2 months ago
Your Role
In this role, the housekeeper will be responsible for maintaining guest rooms and public areas in accordance with Hotel McCoy’s standards while reflecting the high expectations of our guests.
Responsibilities
- Deliver Hotel McCoy’s high standard of cleanliness and timeliness while delivering exceptional guest service.
- Follow all protocols and procedures for cleaning and stocking hotel rooms, cleaning and stocking front and back of house facilities, storing supplies and carts neatly, notifying the Housekeeping Supervisor and maintenance department of any broken or missing items, responding to guest requests, turning in any lost and found items, and turning laundry.
- Report lost, stolen, or damaged items to the Housekeeping Supervisor and General Manager and maintain lost and found protocol.
- Clean guest rooms at highest standards including but not limited to: sweeps, mops, dusts, vacuums, changes linen, replaces and folds towels, wipes surfaces, stock rooms, remove trash, wipe walls, check for pest and debris under and behind the bed, look for missing items and leave room looking impeccable.
- Oversee that public areas are clean and tidy including but not limited to the gym, laundry, parking lot, breezeways, and lobby.
- Complete all required checklists including daily and monthly forms.
- Clean all guest rooms to Hotel McCoy standards.
- Assure linens are stocked, folded, and presented well.
- Making crisp and beautiful beds for our guests to enjoy.
- Cleaning common areas, as needed. (Gym, lobby, pool area, etc.)
Skills
- Attention to detail
- Clear and respectful communication skills
- Professional work ethics and relationships
- Service oriented
- Judgment and decision making
- Time management and labor skills
Working Conditions & Physical Effort
- Reaches, bends, stoops, lifts, carries, and pushes.
- Lifts and carries supplies and cases, weighing up to 50 lbs.
- Essential hand/eye coordination.
- Work is normally performed in a typical interior and exterior hotel work environment.
- Noise level is moderate to high.
- Limited exposure to physical risk.
- Moderate physical effort required.
- May require sitting and/or standing for extended periods.
Additional Details
- At Hotel McCoy, we believe in building and fostering a diverse and inclusive workplace environment. We are proud to be an equal opportunity employer where all applicants are considered for employment without attention to color, religion, sexual orientation, gender identity, national origin, veteran or disability status.
- This job description is subject to change, the company reserves the right to revise as needed.
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