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Office Manager
2 months ago
Mountain Alarm, a Pye-Barker company, is hiring an Office Manager in our Billings, MT branch.
Position Summary: The Office Manager is a confident, energetic and creative individual. Their skills in customer service, sales support, managing processes, projects and employees will provide the necessary administrative management for the branch.
Duties & Responsibilities:
- Works directly with Customer Experience Department
- Oversees all job input and data entry from Sales and General Manager
- Responsible for all contract processing, new customer setup and account take-overs
- Manages all processing and upkeep of all branch contractor licensing
- Ensure processing of outside requests for insurance certificates
- Coordinate any assistance needed with Sales and Technicians for bid preparation and contracts
- Responsible for statistical information and record keeping required for auditors, investors and as directed by General Manager
- Responsible for maintaining National Accounts, including service coordination with Service Department, bid preparation and contract renewal as directed by General Manager and Customer Experience Manager
- Works directly with Human Resources on all employee related items
- Coordinates all branch special events, training, and marketing as directed by the General Manager or Corporate
- Is receptive to feedback, willing to learn and embraces continuous improvement
- Be helpful, respectful, approachable and team-oriented; focus on building strong working relationships and maintaining a positive work environment
- Performs other duties as assigned
Education & Required Skills:
- High School Diploma/GED
- One year certificate from college or management training program; or equivalent combination of education and experience preferred
- Ability to manage team members efficiently
- Exemplary customer services skills
- Excellent written and verbal communication skills
- Must have a working knowledge of Microsoft Office products
- Strong time management skills
- Ability to handle stress at times
- Must read and speak English
About Mountain Alarm Fire & Security:
Mountain Alarm Fire & Security has over 65 years' experience protecting what matters most. The Company has grown and expanded to locations throughout Utah, Arizona, Colorado, Idaho, Montana, and Wyoming. As a family owned and operated company, we strive to provide the best customer experience from inception and beyond. We hire quality individuals with entrepreneurial spirits who are excited to help us soar to levels that far exceed our competition.
Acquired in December 2021 Mountain Alarm is now a Pye-Barker company. Since 1946, Pye-Barker Fire & Safety has been protecting communities through fire suppression and security alarm services. Pye-Barker Fire & Safety is a collective of the most prominent and reputable fire and life safety protection companies in the nation.
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