Deputy Clerk

PURPOSE OF CLASSIFICATION

The purpose of this classification is to perform work associated with providing support within the Chancery Court. Duties and responsibilities include, assisting the public, maintaining records, processing documentation and information, and performing other duties as assigned. Reports to Deputy Clerk III.

ESSENTIAL FUNCTIONS

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required or assigned.

Serves as a deputized officer of the Chancery Court; upholds the local rules of the court, the statues of the State of Tennessee, and the Constitution of the United States.

Provides support for the department; processes a variety of documentation associated with department operations within designated timeframes and per established procedures; organizes work and identifies priorities.

Performs receptions functions; answers telephone calls and greets visitors; screens calls ascertains nature of business; provides information and assistance; directs callers/visitors to appropriate personnel; records/relays messages; initiates and returns calls as necessary.

Performs customer service functions; provides information/assistance regarding department services, activities, procedures, fees, or other issues; distributes forms/documentation as needed; responds to routine questions, complaints or requests for service; initiates problem resolution.

Gathers various information, data, reports, and/or files as requested; copies files as requested and sends via fax and mail.

Performs general clerical tasks, which may include making copies, distributing documentation, sending/receiving faxes, or updating department manuals/documentation.

Processes incoming/outgoing mail; sorts, organizes, opens and/or distributes incoming mail; signs for incoming packages; assembles materials for large mail-outs; prepares outgoing mail for pickup.

Operates a computer to enter, retrieve, review or modify data; performs data entry functions by keying data into computer system; verifies accuracy of entered data and makes corrections; utilizes word processing, spreadsheet, database, research, Internet, email, or other computer programs.

Maintains file system of department files/records; prepares and sets up files; sorts/organizes documents to be filed; files documents in designated order; retrieves/replaces files; purges files and destroys/disposes of obsolete records as appropriate.

Communicates with supervisor, employees, other departments, customers, court officials, attorneys, law enforcement officials, the public, and other individuals as needed.

ADDITIONAL FUNCTIONS

Provides assistance to other employees or departments as needed. Performs other related duties as required.

MINIMUM QUALIFICATIONS

High School Diploma; supplemented by one (1) year previous experience and/or training involving office work skills, and abilities for this job. Law office experience preferred. Must possess and maintain a valid Tennessee driver's license.

PERFORMANCE APTITUDES

Data Utilization: Requires the ability to calculate and/or tabulate data; includes performing subsequent actions in relation to these computational operations.

Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations.

Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.

Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.

Functional Reasoning: Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form. Judgment to adopt or modify methods and standards to meet variations in assigned objectives.

Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria.

ADA COMPLIANCE/PHYSICAL DEMANDS ANALYSIS

Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station.

Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals.

Some tasks require the ability to communicate orally.

Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.

We are looking for people who:

• Find creative problem solving of technical challenges fulfilling and challenging.
• An A+ team player.
• Are self-motivated and eager to learn.
• Uphold the utmost confidentiality.
• Possess organization skills that lends to the need for detail specific form completion.
• Thrive in a dynamic and collaborative environment and are comfortable dealing with fast pace environment.
• Have a clear, professional and informative communication style.

WHO WILL LOVE THIS JOB:

• You are energized by interacting with and helping people. You know that everyone has trouble sometimes, and seek to empower and educate customers.
• You bring solutions to the table, not just problems.
• You're comfortable with a little chaos and uncertainty. We move fast and sometimes decisions are made without all of the information.

NECCESSARY SPECIAL REQUIREMENTS

• Possession of a valid Tennessee Driver's License (Class D) and the ability to be insured at standard vehicle liability rates.

What is in it for you?

• County Paid Benefits
  • FREE Short Term Disability
  • FREE Life Insurance
  • FREE Onsite Health Clinic (with the purchase of medical coverage)
  • FREE Employee Only Basic Dental Plan
  • FREE Telehealth: medical and behavioral
  • FREE Employee Assistance Program
• County Share Payment of Benefits
  • Medical / Behavioral / Prescription
  • Vision / Dental (buy-up and family plan)
  • State Defined Retirement
• Voluntary Benefit Options
  • Accident
  • Critical Care / Cancer
  • Long Term Disability
  • Pet Insurance
  • 401k (Roth plan available)and 457b Retirement
• Personal Time Off
  • Sick
  • Personal
  • Vacation

Anderson County Government is an equal opportunity employer. Is it the policy of Anderson County to provide EEO to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, statues with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.