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Medical Billing Representative, Lancaster, PA

2 months ago

Lancaster, United States Novus Group Full time
Job DescriptionJob DescriptionNovus Group works in partnership with one of the largest companies in Pennsylvania to help you with employment opportunities.
If you are looking for a career that is DIRECT HIRE as an employee of the Company with outstanding benefits, our dedicated recruiters will support you through the hiring process, from application to interview and beyond We offer a personal, concierge-based approach to connect you with employment resources. We’ll even help you to revise your resume, all at NO CHARGE to you.
IMPORTANT: Our job board is NOT a comprehensive list of all available jobs. It is only a selection of jobs available. New jobs are opened daily. Please contact us to be connected with additional opportunities that might meet your qualifications.
Employees of this organization can enjoy the following benefits and much more
  • Caregiving support for childcare/elderly family members
  • Paid time off up to 5 weeks
  • Student Loan Refinancing / forgiveness
  • Medical, Dental, Vision and other coverages
  • Up to 8% retirement savings match
  • Up to $6,000 per year in Tuition Assistance to you and your immediate family
  • Adoption Assistance, Pet Insurance and Retail Perks & Discounts
  • Ongoing learning
  • Accelerated Career Path
  • Flexible work arrangements
  • 7 holidays per year
  • PTO buy back and selling excess, when eligible
Medical Billing Representative, Lancaster, PA 17603 – pay rate up to $22/per hour as a new hire
  • Direct Hire as an employee of Company
  • Daylight Schedule – Monday through Friday 8 am – 5 pm (one evening per week until 7 pm)
  • Full Benefits
  • Performance-based pay raises can be earned, after hire (can earn up to $26.69 per hour in this role through performance increases)
  • Career progression incentives
The Medical Billing Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient’s demographics and insurance coverage information, and promoting an overall culture of service excellence. Successful candidates display strong customer service skills that ensure that patients and family members have the desired experience at physician practices, hospitals, and outpatient surgery departments.
MINIMUM REQUIREMENTS:
  • High school diploma or equivalent is required
  • Experience with personal computer-based applications and proficient typing skills are required
  • Two (2) years’ experience in a medical billing and patient service function is required
  • Knowledge of medical terminology is required
  • Prior experience with Medipac or Epic is strongly preferred
Responsibilities:
  • Help patients navigate the healthcare system by providing clear and understandable instructions. Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care.
  • Assist with administrative duties in the office including but not limited to scanning of medical records and faxing
  • Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference
  • Schedule or connect patient to resources to schedule for ancillary services at checkout
  • Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the experience.
  • Assist patients in education of financial responsibility and connect them to advocacy resources as needed
  • Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations
  • Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries
  • Promote patient portal and assist patients in registration when applicable
  • Collect copayments and any other applicable patient payments at the point of service
  • Provide a warm greeting for all patients
  • Register patients in Biometrics (fingerprint recognition) program and explain benefits
  • Confirm and/or update patient registration information at checkout
  • Appropriately distribute / triage phone calls to other areas and / or clinical providers
  • Schedule follow-up appointments within the practice at checkout