Urgent Care Veterinary Practice Manager
4 weeks ago
UrgentVet is redefining the urgent veterinary care experience by bridging the gap between general practice and emergency care. Our unwavering mission is to provide timely assistance to people and their cherished pets when they need it most. Urgency is the heartbeat of our organization, and we excel in delivering swift and compassionate care.
UrgentVet bridges the gap between daytime general practice and emergency/overnight care, offering after-hours care for canine and feline patients without the additional expense of emergency clinic fees. Our single doctor practices offer care for common urgent cases, including wound management, ear infections, vomiting/diarrhea, and euthanasia, and each of our paperless clinics is specially designed to deliver efficient care and equipped with cloud-based EMR, digital x-ray, and a full suite of IDEXX in-house lab equipment. About the Position:
The Practice Manager is pivotal in the hospital team, overseeing day-to-day operations to ensure efficient after-hours acute care delivery while fostering a positive work culture.
As the Practice Manager, your mission is to lead your team and oversee your hospital in harmony with the UrgentVet ethos, actively cultivating culture, engagement, efficiency, growth, and financial stability.
Preferred applicants have experience in veterinary medicine, people management, and be comfortable working alongside veterinarians.
Position Details
- Patient Advocacy: Be the advocate for patients and uphold a "Pet-First, Client-First" philosophy. Ensure a compassionate and client-centric approach to pet care.
- Community Engagement and Brand Ambassadorship: Nurture collaborative and mutually beneficial relationships with referring veterinarians and local businesses, positioning UrgentVet as the foremost choice for urgent pet care. Serve as a prominent brand ambassador for UrgentVet within the local community.
- Inclusive Workplace Culture: Foster a safe and inclusive work environment where diversity is celebrated, and every team member feels valued.
- Reports to the Regional Director of Operations, UrgentVet
- Typically scheduled 40-45 hours/week and, because of the nature of the veterinary profession, longer hours are likely from time to time
- Work schedule includes nights, weekends, and holidays (NO OVERNIGHTS). Work hours are 3-11pm on weekdays and 10am-8pm on weekends.
Skills, Knowledge, and Expertise
- Strong emotional intelligence, with demonstrated ability to empathize, communicate effectively, and build trust within the team
- Excellent communication skills, with emphasis on active listening and timely follow-up
- High level of self-awareness, with a willingness to receive feedback and continuously improve
- Skilled in de-escalation and conflict resolution techniques
- Negotiation and persuasion skills, with the ability to influence outcomes and build consensus
- Innate leadership skills, including humility, vision, and the ability to take calculated risks
- Confidence in decision-making and ability to inspire and motivate others
- Proven track record of being trustworthy, reliable, and maintaining confidentiality
- Prior management experience, preferably in a veterinary or related field, with a focus on leading and developing teams
- Teachable mindset, with a strong desire and ability to learn new concepts and skills
- Demonstrated accountability for actions and outcomes, with a proactive approach to problem-solving
- Team awareness, with a focus on fostering collaboration and inclusivity
- Ability to inspire and motivate team members to achieve goals and overcome challenges
- Strong assessment ability, with the capacity to evaluate performance and identify areas for improvement
- Proficiency in delegating tasks and leveraging team members' strengths
- Capacity for immediate course correction in response to changing circumstances
- Commitment to collaboration and fostering a positive team environment
- Professionalism in all interactions, both internal and external
- Specific knowledge of veterinary practice operations and industry standards
- Critical thinking skills, with the ability to analyze situations and make sound decisions
- Flexibility to adapt to changing circumstances and priorities
- Effective time management skills, with the ability to prioritize tasks and meet deadlines
- Proactive approach to identifying and addressing issues before they escalate
- Strong business acumen, with an understanding of financial management principles and practice growth strategies
Benefits
- Opportunity for career advancement as UrgentVet Pet Clinic continues to grow and expand clinic locations throughout the country
- Tuition assistance for prospective Veterinary Technician Students
- Tuition reimbursement for Credentialed/Registered Veterinary Technicians
- Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people
- Health Care Plan (Medical, Dental & Vision Options)
- 401k Match
- Generous paid time off (PTO)
- Six (6) weeks of paid Parental Leave
- One (1) Work/Life Balance day off
- Short-term and long-term disability options
- Supplemental insurance options
- Discounted Veterinary Care
- Scrub allowance
- Hands-on and E-training
- Professional growth opportunities
- Bonus potential based on performance
-
Urgent Care Veterinary Practice Manager
4 weeks ago
Hoover, United States American Veterinary Group Full timeUrgent Care Veterinary Practice ManagerDepartment: UrgentVet Hospitals Employment Type: Full Time Location: UrgentVet - Hoover Reporting To: Janette Blanco Description Are you an experienced Veterinary Practice Manager with a passion for team leadership and veterinary business operations? UrgentVet is seeking a dynamic Practice Manager to lead our practice...
-
Urgent Care Veterinary Practice Manager
3 weeks ago
Hoover, United States American Veterinary Group Full timeUrgent Care Veterinary Practice ManagerDepartment: UrgentVet Hospitals Employment Type: Full Time Location: UrgentVet - Hoover Reporting To: Janette Blanco Description Are you an experienced Veterinary Practice Manager with a passion for team leadership and veterinary business operations? UrgentVet is seeking a dynamic Practice Manager to lead our practice...
-
Urgent Care Veterinary Technician
4 days ago
Hoover, United States American Veterinary Group Full timeUrgent Care Veterinary TechnicianDepartment: UrgentVet Hospitals Employment Type: Full Time Location: UrgentVet - Hoover Description UrgentVet bridges the gap between daytime general practice and emergency/overnight care, offering after-hours care for canine and feline patients without the additional expense of emergency clinic fees. Our hospitals offer care...
-
Urgent Care Veterinarian
4 weeks ago
Hoover, United States UrgentVet Full timeJob DescriptionJob DescriptionDescriptionAre you a veterinarian looking to join a cutting-edge clinic with a fresh approach on after-hours care? At UrgentVet, we are seeking a part- or full-time Veterinarian for our location in Hoover, AL. This position is an excellent opportunity for a new graduate or an experienced veterinarian to shine within a growing...
-
Urgent Care Veterinarian
3 weeks ago
Hoover, United States UrgentVet Full timeJob DescriptionJob DescriptionDescriptionAre you a veterinarian looking to join a cutting-edge clinic with a fresh approach on after-hours care? At UrgentVet, we are seeking a part- or full-time Veterinarian for our location in Hoover, AL. This position is an excellent opportunity for a new graduate or an experienced veterinarian to shine within a growing...
-
Urgent Care Senior Veterinary Assistant
3 weeks ago
Hoover, United States American Veterinary Group Full timeDepartment UrgentVet Hospitals Employment Type Full Time Location UrgentVet - Hoover Workplace type Onsite This role's hiring manager: Kaitlyn Via Ideal Candidate Skills, Knowledge, & Expertise Benefits About UrgentVet UrgentVet was founded to fill the gap between your regular veterinarian and the ER vet. When your pet has a...
-
Front Desk Assistant at Physicians Care
3 weeks ago
Hoover, United States Urgent Team Full timePhysicians Care is looking for an experienced Front Desk Assistant to join our team at our center in in Hoover, Alabama. The ideal candidate will have a minimum of one year of experience performing Front Desk tasks (patient check-in, insurance verification, etc.) in a healthcare setting. ABOUT PHYSICIANS CARE: Physicians Care, with 12 locations...
-
Family Nurse Practitioner
4 weeks ago
Hoover, United States Urgent Team Management Full time***Bonus up to $5,000*** Physicians Care is looking for dedicated, compassionate, and experienced Nurse Practitioners and Physician Assistants to join our dynamic healthcare team in Hoover, AL. FT and PRN opportunities are available! ABOUT PHYSICIANS CARE:Physicians Care, with 12 locations throughout Alabama, Georgia, and Tennessee, is an affiliate of...
-
Family Nurse Practitioner
4 weeks ago
Hoover, United States Urgent Team Management Full time***Bonus up to $5,000*** Physicians Care is looking for dedicated, compassionate, and experienced Nurse Practitioners and Physician Assistants to join our dynamic healthcare team in Hoover, AL. FT and PRN opportunities are available! ABOUT PHYSICIANS CARE:Physicians Care, with 12 locations throughout Alabama, Georgia, and Tennessee, is an affiliate of...
-
Family Nurse Practitioner
1 month ago
Hoover, United States Urgent Team Management Full time***Bonus up to $5,000*** Physicians Care is looking for dedicated, compassionate, and experienced Nurse Practitioners and Physician Assistants to join our dynamic healthcare team in Hoover, AL. FT and PRN opportunities are available! ABOUT PHYSICIANS CARE:Physicians Care, with 12 locations throughout Alabama, Georgia, and Tennessee, is an affiliate of...
-
Family Nurse Practitioner
3 days ago
Hoover, United States Urgent Team Management Full time***Bonus up to $7,500*** Physicians Care is looking for dedicated, compassionate, and experienced Nurse Practitioners and Physician Assistants to join our dynamic healthcare team in Hoover, AL. FT and PRN opportunities are available! ABOUT PHYSICIANS CARE:Physicians Care, with 12 locations throughout Alabama, Georgia, and Tennessee, is an affiliate of...
-
Family Nurse Practitioner
3 days ago
Hoover, United States Urgent Team Management Full time***Bonus up to $7,500*** Physicians Care is looking for dedicated, compassionate, and experienced Nurse Practitioners and Physician Assistants to join our dynamic healthcare team in Hoover, AL. FT and PRN opportunities are available! ABOUT PHYSICIANS CARE:Physicians Care, with 12 locations throughout Alabama, Georgia, and Tennessee, is an affiliate of...
-
Family Nurse Practitioner
3 days ago
Hoover, United States Urgent Team Management Full time***Bonus up to $7,500*** Physicians Care is looking for dedicated, compassionate, and experienced Nurse Practitioners and Physician Assistants to join our dynamic healthcare team in Hoover, AL. FT and PRN opportunities are available! ABOUT PHYSICIANS CARE:Physicians Care, with 12 locations throughout Alabama, Georgia, and Tennessee, is an affiliate of...
-
Family Nurse Practitioner
4 weeks ago
Hoover, United States Urgent Team Management Full time***Bonus up to $5,000*** Physicians Care is looking for dedicated, compassionate, and experienced Nurse Practitioners and Physician Assistants to join our dynamic healthcare team at our centers in Hoover, AL. FT and PRN opportunities are available! ABOUT PHYSICIANS CARE:Physicians Care, with 12 locations throughout Alabama, Georgia, and Tennessee, is an...
-
Family Nurse Practitioner
1 month ago
Hoover, United States Urgent Team Management Full time***Bonus up to $5,000*** Physicians Care is looking for dedicated, compassionate, and experienced Nurse Practitioners and Physician Assistants to join our dynamic healthcare team at our centers in Hoover, AL. FT and PRN opportunities are available! ABOUT PHYSICIANS CARE:Physicians Care, with 12 locations throughout Alabama, Georgia, and Tennessee, is an...
-
Medical Assistant
1 month ago
Hoover, United States Urgent Team Full timePhysicians Care is looking for an experienced Medical Assistant/X-ray tech to join our team in Hoover, Alabama. Flexible availability, and the ability to float to nearby locations, is required. Full-time and PRN opportunities are available. ABOUT PHYSICIANS CARE: Physicians Care, with 12 locations throughout Alabama, Georgia, and Tennessee, is an affiliate...
-
Front Desk Assistant at Physicians Care
3 weeks ago
Hoover, United States Urgent Team Management Full timePhysicians Care is looking for an experienced Front Desk Assistant to join our team at our center in in Hoover, Alabama. The ideal candidate will have a minimum of one year of experience performing Front Desk tasks (patient check-in, insurance verification, etc.) in a healthcare setting. ABOUT PHYSICIANS CARE:Physicians Care, with 12 locations throughout...
-
Medical Assistant
1 month ago
Hoover, United States Urgent Team Management Full timePhysicians Care is looking for an experienced Medical Assistant/X-ray tech to join our team in Hoover, Alabama. Flexible availability, and the ability to float to nearby locations, is required. Full-time and PRN opportunities are available. ABOUT PHYSICIANS CARE:Physicians Care, with 12 locations throughout Alabama, Georgia, and Tennessee, is an affiliate...
-
Nurse Practitioner
3 weeks ago
Hoover, United States Urgent Team Management Full time***Bonus up to $5,000*** Physicians Care is looking for dedicated, compassionate, and experienced Nurse Practitioners and Physician Assistants to join our dynamic healthcare team in Hoover, AL. FT and PRN opportunities are available! ABOUT PHYSICIANS CARE:Physicians Care, with 12 locations throughout Alabama, Georgia, and Tennessee, is an affiliate of...
-
Medical Office Specialist
3 weeks ago
Hoover, United States Urgent Team Management Full timeUrgent Team is looking for experienced Front Desk Assistants to join our team at Physicians Care in Hoover, Alabama. The ideal candidate will have a minimum of one year of experience performing Front Desk tasks (patient check-in, insurance verification, etc.) in a healthcare setting. The Front Desk Assistant will be responsible for greeting patients,...
