Lab Assistant

2 months ago

Eureka, United States United Indian Health Services, Inc Full time
Job DescriptionJob Description

SUMMARY:

This position is responsible for performing phlebotomy, specimen processing and tracking, and CLIA-waived testing to obtain data for use in diagnosis and treatment of disease.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Level I:

  • Greets clients courteously, providing outstanding customer service with clear communication and empathy.
  • Maintains a professional demeanor at all times and works effectively as a team member.
  • Processes laboratory orders within the Electronic Health Record (EHR), Laboratory Information System (LIS), and paper requisitions, as necessary.
  • Processes blood, urine, microbiology, and pathology specimens for testing.
  • Assists in tracking the shipment, completion, and reporting of all tests into the EHR and LIS.
  • Performs capillary and venipuncture specimen collection.
  • Understands, documents, and troubleshoots quality control procedures.
  • Completes routine cleaning, disinfection, and maintenance of equipment and analyzers.
  • Handles clerical tasks as needed.
  • Adheres to UIHS Infection Prevention, Safety policies, and standard operating procedures.
  • Reports to the Laboratory Manager on daily oversight and general processes.
  • Understands and complies with the Health Insurance Portability and Accountability Act (HIPAA) and other client confidentiality regulations.
  • Maintains an organized and clean working environment.
  • Maintains an inventory of laboratory supplies.
  • Must be willing to learn more about the American Indian culture and attend at least one Cultural Presentation/Training per year.
  • Performs all duties in accordance with the UIHS Mission, Vision, and Guiding principles.

Level 2—competent in all Level I and in addition to the following:

  • Engages in understanding, documentation, and basic troubleshooting of quality control procedures.
  • Manages inventory of laboratory supplies, ensuring optimal stock levels.
  • Track the shipment, completion and reporting into EHR and LIS of all laboratory tests processed through a UIHS laboratory.

Level 3—competent in all Level 2 and in addition to the following:

  • Collaborates closely with the Laboratory Manager for daily oversight, process improvements, and general operations.
  • Assists in the development and revision of laboratory policies, procedures, and quality improvement initiatives.
  • Takes the lead in resolving more complex problems encountered during the laboratory workflow.
  • Oversees and ensures the regular and advanced maintenance of analyzers and other equipment.
  • Champions the continuous education and understanding of the UIHS culture, setting examples, and guiding junior staff.

SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE: Educational degrees must be from a US Department of Education accredited school.

Level 1:

  • High school diploma or equivalent; and must have:
  • Documentation of the completion of forty (40) hours of basic and advanced didactic (classroom) phlebotomy training from a phlebotomy program.
  • Documentation of the completion of forty (40) hours of phlebotomy practice that included the performance of at least fifty (50) venipunctures and ten (10) skin punctures.
  • Must have pending California Certified Phlebotomy Technician I or II Certificate.

Level 2 – above mentioned and:

  • Must have a minimum of three (3) years of full time (or equivalent) experience working in a medical facility performing phlebotomy.
  • Must be proficient in venipuncture and fingerstick procedures for blood collection and in handling and processing specimens for clinic diagnostic testing.
  • Completion and/ or maintenance of clinical cross training, or higher-level certification (i.e., National or ASCP Phlebotomy Certification)

Level 3 – above mentioned and:

  • Must have a minimum of five (5) years’ experience working in a medical facility performing phlebotomy.
  • Must demonstrate the ability to successfully train level 1-2 and phlebotomy interns.
  • May be met by having one (1) or more years’ experience as a Licensed Clinical Laboratory Scientist or by assuming managerial responsibilities in the laboratory. Ability to cross train a Medical Assistant.

COMPUTER OPERATIONS:

  • Basic personal computer skills including electronic mail, word processing, spreadsheet, graphics, etc.
  • Experience with electronic health records and/or laboratory information system is preferred.

LANGUAGE SKILLS:

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of clients or employees of the organization.

MATHEMATICAL SKILLS:

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY:

  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS:

Level 1:

  • Must possess and maintain a valid American Heart Association Basic Life Support (BLS) Certification.
    • Must have a current or pending California State Phlebotomy certificate or other applicable clinical license or higher education and clinical experience.
    • Shall possess a valid driver's license.
    • Must be able to be covered by agency's vehicle insurance.

  • Level 2 – All of the above criteria plus National or ASCP Phlebotomy Certification.

    Level 3 – All of the above criteria from Level 1 & 2, plus Clinical Laboratory Scientist License.

    OTHER SKILLS AND ABILITIES:

    • Multitask effectively under pressure.
    • Work as an effective team member to provide quality client care.
    • Ability to operate standard office equipment (copier, fax, etc.).
    • Must be able to work with American Indian/ Alaska Native people and be sensitive to their culture.
    • Comply with all safety policies, practices, and procedures.
    • Report all unsafe activities to supervisor and/or Human Resources.
    • Provide leadership to others through example and sharing of knowledge/skill.

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