Domestic Violence Manager

Job DescriptionJob DescriptionProvide counseling, emotional support, and domestic violence education for clients. Provide case management, assist with safety planning, and create a care plan for clients. Work closely with other direct service staff to ensure the program provides excellent and consistent services.

• Facilitate empowerment and support groups
• Provide counseling, support, safety planning, and case management to clients
• Responsible for the oversight and upkeep of support group areas
• Document all client meetings and groups and maintain client files to meet agency and funder requirements
• Ensure all clients feel understood, safe, in control of their own lives, competent, and cared for.
• Make client referrals and network with appropriate agencies
• Engage in activities to increase public awareness and education related to the issues of domestic violence
• Limited on-call duties
• Ensure relationships with co-workers are communicative, safe, empowering, and supportive.
• Maintain compliance with all agency policies and procedures
• Attend all meetings, complete all forms and reports required by direct supervisor, funders, CEO

Participates in developing the programs annual and long-range plan.

Develops and maintains contacts with community groups relating to program needs.

Works collaboratively with community agencies, organizations, and institutions.

Works collaboratively with other program supervisors to carry out goals and look for other opportunities for program development

Participates in the Continuous Quality Improvement activities on a monthly/quarterly basis.

• Report incidents to state and supervisory agencies when appropriate

Carry out other duties as assigned or as necessary to ensure organizational success

Education and/or Work Experience Requirements:

Professional experience in crisis intervention, individual counseling, and group facilitation. Strong oral and written communication skills. Experience with case management. A minimum of two years of experience in social services is preferred. Experience working with victims of domestic violence preferred.

• Excellent verbal and written communication skills, including the ability to effectively communicate with clients, staff, and community partners.
• Computer proficiency (MS Office - Word, Excel, and Outlook)
• Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given prescribed routines, and standard accepted practices
• Completion of a 40-hour Domestic Violence training course
• Completion of 20-hour training for facilitators of partner abuse intervention programs.

Bachelor's degree required; master's degree preferred

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