Customer Service Rep

2 weeks ago


Orlando, United States GTC Staffing Full time
Job DescriptionJob DescriptionSalary: 40K +

We are looking for a dynamite and professional Customer Service Rep that is ready to bring their best skills and energy to our team in the homebuilding industry

Monday-Friday (8am-5pm) and One Saturday a month (9am-2pm)


Pay starting at $40k annually, experience is taken into consideration on salary. 

Eligible for bonuses, benefits, and  phone allowances. 


Customer Service Representative

  • Full Time, 40 hours
  • Position is available immediately
  • Some previous experience in customer service and in a home construction environment is preferred
  • Bilingual preferred
  • Benefits include health, dental, vision and life insurance, all paid 100% for the employee’s coverage. 3 weeks annual paid time off, 11 paid holidays, 401K.
  • Salaried position
  • Eligible for bonuses and other incentives  (hiring manager to explain).



The primary role would be speaking with recent home buyers and helping to fulfill service requests which include:

  • Answering phone
  • Responding to email
  • Send service requests to vendors
  • Follow up on requests
  • Schedule service technicians for services
  • Communicate with homeowners on the status of their service requests
  • Update system to reflect status of service request
  • Generate and track warranty reports
  • Comfortable working in a fast-paced environment with multiple demands and attention to details

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