P&C Generalist

ABOUT US

Metrc is the most trusted and experienced provider of cannabis regulatory systems in the United States and is growing extremely rapidly to expand globally. We provide a solution that combines advanced software, radio-frequency identification (RFID) technology, a dedicated customer-support team, and a secure database to track and trace cannabis from growth, harvest, and processing to testing, transport, and sale. As the P&C Generalist, you will have the opportunity to thrive in a fast-moving, fluid environment, and be passionate about implementing change, great processes and procedures in a commercial setting at a fast-growing technology company.

ABOUT THE ROLE

The People & Culture (P&C) Generalist will play a critical role in the day-to-day people-related operations within the P&C team. This role will coordinate many of the P&C activities but also partner with the P&C team to support the everyday needs of employees. Activities include managing the daily employee lifecycle processes and regularly interacting with employees. The ideal candidate will demonstrate great professionalism and empathy while also being resolution and results driven. You will be a friendly, self-motivated team player with a strong sense of urgency and exceptional prioritization and interpersonal skills. Excellent verbal and written communication skills are mandatory. This is a hybrid role with in-person presence required in our Lakeland office 3 days per week.

Core duties and responsibilities include the following.

• Embodies Metrc’s Leadership Principles
• 3-4 years of previous experience as a Coordinator or Generalist role
• Oversee the execution of the recruiting process, ensuring the hiring of suitable talent to meet business requirements within budget
• Generate official recruitment and onboarding process and documents, such as candidate scheduling, offer letters, background checks, and preparing for their first day and week (30-60-90 and week 1 schedule)
• Conduct New Hire Orientation (once per month)
• Support P&C related programs within each business unit, such as the rewards and recognition program, engagement surveys, performance reviews, and employee development initiatives
• Act as the first point of contact for employee inquiries (policy questions, relocation issues, leaves of absence, tuition reimbursement, performance management and compensation), aiming to respond and resolve within 24 business hours
• Partner with managers in the business on day-to-day P&C issues and strategic projects regarding employee engagement surveys, performance management, and career development
• Serve as the primary point of contact and subject matter expert for the HRIS system, Paylocity, owning its management and functionality
• Partner closely with the Sr. Director, P&C to help execute company-wide initiatives (performance reviews, engagement survey action planning, open enrollment, benefit administration, employee recognition, etc.).
• Manage all aspects of FMLA and LOA requests, including documentation, communication, and coordination with employees, managers, and relevant stakeholders
• Effectively communicates regularly with the P&C team to exchange information and provide ongoing support and problem resolution
• Assist line management with issues related in interviewing, hiring, terminations, promotions, performance reviews, employee relations and other P&C topics
• Partners with Legal to actively investigate and recommend solutions to employee relations issues quickly and efficiently
• Uses previous HR experience to make recommendations for process improvement and efficient workflows
• May perform other additional duties and responsibilities as assigned