Data Center Technician

3 weeks ago


Kent, United States infinity Solutions Full time

Job DescriptionJob DescriptionPrevious experience as a data center technicianBasic IT knowledgeMust be flexible with hours. Generally 9 5, but Has to be flexible with normal routine, but will have to be flexible. 40 hours will be fixed but flexibility to be available during off hours and Sundays is a must. We will work out day off during any weekdays to make up those extra hours or days worked. Once build stage is complete things will stabilize and we will have better picture with hours.Previous cabling experience (Copper/Coax/Fiber)Impeccable customer services skillsExperience in troubleshooting facility and customer issuesAble to handle multiple tasks and manage priorities while maintaining the ability to distinguish minimal impact from high impact problems with little directionMust have a high degree of accuracy and attention to detailPluses:Any certifications would be considered a plusGeneral knowledge of TCP/IP required, and a detailed base of technical knowledge of PC hardware, operating systems, networks and communications protocols.Responsibilities :Maintenance of data center equipment.Running cables: copper, fiber.Equipment racking: PDU (including temp/humid sensors), network gear, servers.Proactive monitoring of all production systems, including remote hands support when required.Creation and maintenance of cohesive and accurate data center hardware map, including asset management for all ancillary hardware.Provide first level troubleshooting and support services for client servers and network devices, as well as correction and routing/escalation when situations require.Maintenance of company databases with accurate/current information.Processing of all hardware RMA's.Work with corporate ticketing system.Maintenance of documentation.Help with deployment of machines. (unboxing, racking etc.)



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