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Concierge

4 months ago

Saint Paul, United States Village Green Full time
Job DescriptionJob DescriptionCompany Description

Village Green is searching for enthusiastic individuals to join our team and be apart of our award-winning apartment communities. Do you have persuasive sales and marketing skills, excellent communication and negotiating abilities, and want to grow your career?  Our 100-year history makes us one of the oldest and most experienced management companies with room to grow within the rising apartment industry. 

Job Description

The Concierge/Resident Customer Service Coordinator is committed to resident satisfaction in the apartment community by working directly with the residents to ensure that all their needs are met. This position will assist in the daily operations to ensure that all events, service requests, and overall residents are handled quickly and professionally.

Qualifications

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

  • Communication with the ownership group/asset manager designee is to be coordinated through the Area Director, Assistant Vice President, or Vice President, pursuant to the terms of the management agreement.
  • Welcomes all new residents to the community
  • Coordinates resident move ins and move outs
  • Serves as a first point of contact on resident concerns and needs
  • Works to establish new vendor accounts for the apartment community
  • Communicates to the residents regularly via resident newsletters and social media
  • Sources new services that benefits the residents and their needs through Village Green’s Preferred App
  • Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts


Additional Information

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins.

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