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Service Advisor

3 months ago

Louisville, United States GreatWater 360 Auto Care Full time
Job DescriptionJob DescriptionDescription:

A full-service auto-repair shop serving the local and surrounding Louisville communities, is looking for a solid Automotive Service Advisor / Service Writer with a great attitude who takes pride in their work to deliver exceptional customer service to both our existing and our growing customers. Expect to create a pleasant and memorable experience at every point of contact for the customer, while working with a great group of highly motivated and dedicated teammates.


HERE’S WHAT WE PROMISE OUR TEAMMATES…

  • GOOD PAY AND BENEFITS – We offer a GREAT pay plan that includes performance-based bonuses so that you get rewarded for your hard work Our top advisors can earn $100,000+ per year We also offer a ZERO Contribution Health Plan option available on Day 1, and a 401K with employer match.
  • TRAINING/CAREER ADVANCEMENT – We are big on personal growth and continuing education for our team and it’s one of our priorities. We sponsor both onsite and offsite training that will make you worth more in the industry and increase your skills.

ABOUT OUR NETWORK OF LOCAL SHOPS:

We believe the local auto repair shop has been, and will always be, the ideal model for the industry. We believe in the values that are ever-present in local shops. We believe that the local shop works harder than the others every day to provide the best customer experience and service, because it’s their reputation on the line and their name on their work. We are inspired by those who work at local shops, and their dedication to their communities and customers.


We believe in the local shop so much that we’ve set out to invest in sustaining and growing the local shop presence in the automotive aftermarket space. Our calling is to support these shops, bringing them resources like upgraded equipment, technology, and training to allow them to compete with the cold, impersonal chains and dealers that have entered the space to take it over. Our goal is to stand in their way, to prove the local auto repair shop is still the driving force in the automotive aftermarket.

If you are an experienced Automotive Service Advisor that strives to build a lasting relationship with each customer based on trust, and you are looking to grow with a team that will make you feel appreciated and respected, then apply now to learn more about our team Our auto-repair shop is a part of a larger network of shops. The support and partnership we have gives shops like us a leg up on the competition by providing access to programs, resources, technology, training, and teammate benefits that a typical local shop could not match. All while fostering the local shop culture.

Requirements:
  • Willing to commit to building the customer experience and a shop reputation for honesty, transparency, and outstanding work.
  • MUST HAVE at least 1 or more years’ Service Writer/Advisor experience or other experience that closely matches the Service Advisor responsibilities.
  • Develops a great working relationship with the Technicians that is founded on respect.
  • Strong customer service skills.
  • MUST HAVE 1 or more years’ experience in a sales role or demonstrates an ability to sell and lead.