Sprinkler Inspection Service Manager

2 weeks ago

Charlotte, United States Marmic Fire & Safety Co Full time
Job DescriptionJob DescriptionJoin Marmic Fire & Safety as a Sprinkler Inspection Service Manager based in Charleston, SC In this role, you will lead a team of sprinkler inspection technicians who are trusted to handle our client’s fire protection needs across a broad range of commercial and industrial enterprises. This would be a great fit if your career goals are to leverage your field-based fire sprinkler system inspection experience, your leadership skills and your commitment to a strong attention to detail. Our company culture is highly collaborative, team-oriented and fast-paced. Learning our culture and building trust with both your team and our customers is a key to your success, so your initial focus will be spending time in the field with the inspectors and our customers.

Specifically, you will:

  • Support the inspection technicians in their day-to-day activities so they can provide their clients with excellent service.

  • Develop the team’s technical abilities, especially creating a path for all technicians to become NICET certified.

  • Ensure the team is cross trained to provide both career development and comprehensive client coverage.

  • Support and guide technicians to reach their monthly inspections and service processes goals.

  • Ensure administration of data and documentation is correctly and accurately transmitted internally and externally including approving and submitting payroll, approving time off requests, etc.

  • Manage staff and the initiation of inspections and commodities.

  • Communicate, train and ensure the team adheres to all applicable codes, NFPA standards, safety requirements, rules and regulations of inspections, as well as company policies and best business practices.

  • Travel approximately (generally expected to be around 10%) to complete inspection projects, engaging with the community’s fire marshals and our customers as needed

  • Manage service escalations.

We seek the following education, skills and experiences:

  • High school diploma or equivalent

  • 5 years of experience working in the fire sprinkler inspections field.

  • 3 years supervisory experience in the field of sprinkler inspections preferred

  • NICET II certification required, but NICET III certification is strongly preferred

  • Track record of strong, creative, communicative and presentation skills.

  • Demonstrated experience setting and achieving goals for a team,

  • Strong problem solving skills in a fast-paced environment and engineering creative solutions

  • Strong attention to detail, especially related to administrative, time management and analytical skills

  • Ability to travel overnight as needed (travel will be a bit heavier initially during onboarding at around 20%, but then on an ongoing basis, travel is expected to be about 10%)

  • Consent for background screening upon hire

    In addition to an attractive wage, we offer the following featured Benefits for full-time employees:
  • Collaborative work environment
  • On-the-job training and company paid training programs
  • Teledoc services, if Healthcare coverage is elected
  • 401K Plan
  • Vision
  • Life
  • Dental
  • Accidental and Critical Illness
  • Long-Term and Short-Term Disability
  • Vacation
  • PTO
  • Paid Holidays
  • Company Cell Phone and additional IT requirements available for this role
  • Company Uniforms


At Marmic Fire & Safety we are focused on building a diverse and inclusive workforce. If you are excited about this role, we encourage you to apply to further review the opportunity. In addition, we are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents.

Connect with us on LinkedIn and Facebook

Marmic Fire & Safety Company (MFS) is the successful expansion of Joplin Fire Protection (JFP) which began in 1951 with Charles and Mary Lou Teeter. After decades of practicing customer-centric service JFP added territories in Oklahoma, Kansas, and Arkansas with a second generation of the Teeter Family at the helm. During their tenure, Mickey and Martha Teeter formed a second company called Marmic to cover those areas outside of Joplin, MO Metro. Today, the third generation is charging ahead with Marmic's growing prominence in the Midwest and, indeed, the nation.In its core services of fire extinguisher, sprinkler, fire alarm, industrial fire suppression, and kitchen system fire suppression MFS competes with the top fire protection companies in the country. But few, if any, other companies are as holistic in terms of safety. By installing and servicing security and access control systems it demonstrates a well-rounded concern for the protection of life and property. Additionally, selling personal protection equipment such as hard hats, safety glasses, gloves, reflective vests, and more establishes MFS as a complete, one-stop shop for home and workplace safety equipment. This depth of services illustrates the importance the company places on customer safety no matter where they are or what they are doing.

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