Supervisor, Computer Operations
2 weeks ago
Supervisor, Computer Operations
General Characteristics
- Supervises the computer operations within the data center.
- Responsible for the day-to-day assignments of staff, and the follow-up of their work performance.
- Manages the daily activities to resolve problems and change management issues.
- Responsible for production systems’ online response time.
- Maintains system availability, prepares metrics to evaluate systems performance, and works with IT groups and users to ensure that service objectives are met.
Dimensions Education:
- Associate’s or Bachelor’s Degree or technical institute degree/certificate in Computer Science, Information Systems, or other related field.
- Or equivalent work experience.
Experience:
- A minimum of 5 years of IT work experience in computer operations with exposure to multi-platform environments.
- Requires experience in leading teams and projects.
Breadth:
- First level management in data center operations.
- Works under general direction of middle level management. Manages multiple processes within the operations area.
- Manages and mentors technical staff.
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