Hospitality/Banquest Service
3 weeks ago
- Assist with the complete set up and breakdown of the banquet area.
- Maintain a high level of cleanliness and awareness of sanitary practices.
- Anticipate guests' needs and exceed customer service expectations.
- Maintain composure in a fast-paced environment.
- Maintain a positive and friendly demeanor, providing excellent customer service to guests.
- Attend daily menu classes to stay informed about new dishes, ingredients, and presentation techniques.
- Set up tray jacks and bus tubs, ensuring they are ready for use.
- Carry dirty dishes from the dining room to the dish line and break down trays and bus tubs for efficient cleaning.
- Wipe table tops and chairs with a damp cloth, maintaining cleanliness and presentation standards.
- Clear dirty dishes off tables, stack them neatly on trays and promptly remove them from the dining area.
- Ensure the dining room remains clean and tidy throughout the seating, attending to spills and maintaining a pleasant atmosphere.
- Assist servers by promptly providing any additional items they may need during service.
- Clean and maintain the tea/coffee area, ensuring cleanliness and availability of supplies.
- Vacuum, sweep, and mop all floors at the end of the shift, ensuring a clean and safe environment for guests and staff.
- Complete all assigned side work duties, such as restocking condiments, folding napkins, or organizing menus.
- Be willing to assist in other positions, such as hosting or food running, as needed to support the smooth operation of the dining room.
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