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Director of Clinical Support

2 months ago


Bridgewater, United States Dentele Group Full time
Job DescriptionJob DescriptionOur team is looking to bring on an experienced, hands-on,& Director of Clinical Support& to help develop and oversee our doctor concierge services and interdisciplinary projects across all departments. This role reports to our Chief Operating Officer and is supported by our President. This vital role helps ensure our clinicians feel supported throughout the entire employee lifecycle.& & The Director of Clinical Support must understand be a self-starter and be able to work with all department leaders to ensure positive employee engagement and successful completion of various projects.& Qualified candidates will have a demonstrated career history in healthcare management, and training. Candidates with experience across multi-site dental groups are highly preferred.& & RESPONSIBILITIES:& &
  • Doctor Engagement:& Lead the process of doctor engagement, ensuring smooth onboarding and continuous support for all doctors.&
  • Team Coordination:& Manage and coordinate the office support team, which includes Regional CSD (Dentists), Hygiene Executive team members (Hygienist), Operations VP, Regional Manager, RCM, Facilities, Talent, and our Back Office Trainers.& &
  • Liaison Role:& Act as the primary liaison between clinical and non-clinical personnel, understanding each team member's role and creating a comprehensive reporting structure.&
  • Reporting and Action Items:& Generate actionable items and concise reports for the executive team. Follow up on action items with department leads to ensure completion.&
YOUR EXPERIENCE:& &
  • Minimum of 5+ years of relevant work experience in healthcare or dental setting.&
  • Prior experience working with clinicals.&
  • Experience in project management.&
  • Strong verbal and written communication skills.&
  • Proven ability to build rapport with colleagues and train staff.&
  • Highly organized, detail-oriented, and able to manage multiple tasks simultaneously.