Client Satisfaction Sales/Welcome Guest Receptionist

4 weeks ago

Mooresville, United States Hand & Stone - Mooresville Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k) matching
  • Company parties
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Opportunity for advancement
  • Training & development
  • Wellness resources

Job Description:
Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.
Hand and Stone Massage and Facial Spa, located in Mooresville, NC , is seeking a Client Satisfaction/Welcome Guest Receptionist personnel. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding
Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills and a positive attitude and smile


We understand having a busy schedule and we are here to help We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT If you are looking to work part-time - GREAT Let us know how we can accommodate you

Responsibilities:
  • Meet membership sales goals
  • Must be able to work some evenings and weekends
  • Detailed knowledge of the menu of services dont worry, well train you
  • Have excellent customer service to members and guests, while building relationships that last
  • Articulate and enthusiastic
  • Uphold spa cleanliness standards
  • Bring a positive and energetic attitude
  • Answer phones, schedule appointments, and file documents
  • Perform various other duties as assigned which include light cleaning activities

Whats in it for you?
  • Competitive Compensation - hourly wage PLUS commissions, no limit on what you can earn
  • Contests - do you want to put your sales skills to the test? See what we have in store
  • Career Advancement - You have the potential for rapid advancement, including leadership roles, based on performance.
  • Ongoing Training - We are ALWAYS learning and improving.
  • Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind
  • Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too
  • Employee Discounts - Who wouldnt want discounts on products, services, AND gift cards?
  • Wellness Insurance - Access to a low cost Beneperk's Health and Wellness program

Qualifications:
  • Having a high school diploma or equivalent is required
  • Must be 18 years old or older
  • Driver's license and transportation to and from work
  • Must be a strong team player with the ability to work independently with minimal supervision
  • Proficient with Computer Utilization

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