Treatment Coordinator

1 month ago

Fort Worth, United States Jefferson Dental and Orthodontics Full time
Job DescriptionJob DescriptionSummary
Treatment Coordinators serving as an empathic educator on the importance of oral health and sharing financing options to make treatment affordable greet patients; engage in open, educational communication to provide overview of visit and address questions or concerns; process patient paperwork and insurance verifications; and schedule patient appointments including new patients, recall, or emergencies. Treatment Coordinators are also cross-trained on basic back office functions to help support the 5-star patient experience.
Core Responsibilities
  • Execute 5-star patient experience: coordinate with dentist to provide empathic education to patients; present financing options in easy to understand process; schedule follow up or additional appointments as needed
  • Individualized customer care: address needs, questions or concerns in respectful, friendly, timely manner providing comforting and reassuring responses escalating to additional team members when necessary
  • Reduce patient wait times through advance by preparing reviewing schedules, charts, or additional information needed from patient before visit
  • Initiate patient paperwork for treatment (employment, insurance, etc.); Conduct insurance verification to obtain correct co-pays
  • Assist patients with payment-related questions; process in office payments
  • Maintain Clean & Bright; oversee cleanliness and orderliness of lobby and front office
  • Team Support: provide assistance in others areas of the clinic, as requested
  • Community Outreach: As requested, promote JDO by attending neighborhood events or visiting local businesses and distributing flyers and “goodie-bags” to the public
Competencies for Excellence
  • Leading Others and Influence: Develops and communicates goals; Enhances commitment to organization through acknowledgment of contributions and recognition for progress; Structures situation to create a desired impact and to maximize the changes of a favorable outcome
  • Integrity & Credibility: Able to gain the trust and respect of patients, co-workers and leaders; Exhibits professional demeanor; Takes responsibility for own mistakes, does not blame others
  • Initiative and Results Orientation: Sets specific, challenging goals; Measures results; Handles crisis effectively; Exhibits tenacity in reaching goals
  • Communication: Understands attitudes, interest, needs and perspectives of others; Expresses ideas concisely; Tailors communication to specific person/audience; Anticipates and manages effects of communication
  • Concern for Order and Quality: Keeps records; checks quality and accuracy of work and documentation; ensures quality and accuracy of work is not compromised while meeting deadlines
  • Teamwork: Work to develop friendly and supporting atmosphere; Pitch in and help others; builds collaborative culture in office
  • Self-Management: Exhibit self-confidence on assignments through completion; Functions effective under pressure; Manages own behavior to prevent or reduce feelings of stress;
  • Integrity & Credibility: Able to gain the trust and respect of co-workers and managers; Professional demeanor
  • Adaptability: Adapts to change in direction in order to support changing priorities
  • Diversity: Adapts and integrates into diverse work group and patient population
  • Customer Service Oriented: Becomes trusted advisor to the patient; emphasizes and supports 5-star patient experience
Job Requirements
  • Minimum age of 18 required
  • High School Diploma or equivalent required
  • Bilingual (English/Spanish) highly preferred
  • Active RDA certification high preferred; required within 6 months of hire
  • Minimum 1 year Dental office experience highly preferred
  • Minimum 1 year of patient care or customer service experience highly preferred
  • Intermediate to advance computer use and data entry skills
  • Reliable transportation; ability to work clinic hours, including Saturdays
Location: Varies based on current openings
Work Environment and Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Reasonable accommodations may be made to enable individuals with disabilities to perform this role.
Position Type/Expected Hours of Work
Full-time position, five (5) days a week including Saturday. Saturday is mandatory for all team members.
Office Hours:
Monday/Wednesday/Friday (ALL): 8:30 – 5:30, lunch 12:30-1:30;
Tuesday/Thursday (GD/HYG): 10:00 – 7:00, lunch 12:30 – 1:30
Tuesday/Thursday (ORTHO): 9:00 – 6:00, lunch 12:30 – 1:30
Saturday (ALL): 9:00 – 4:00, lunch 12:30 – 1:00
Travel
Occasional travel may be required (less than 25% of the time)

Powered by JazzHR

KX35H3J9en

  • Treatment Coordinator

    2 days ago

    Fort Worth, United States Jefferson Dental and Orthodontics Full time

    Job DescriptionJob DescriptionAt Jefferson Dental and Orthodontics, we are committed to making quality oral healthcare accessible to everyone. As a Treatment Coordinator, you will play a crucial role in our mission by educating patients about the importance of oral health and making their treatment affordable through financing options. If you are passionate...

  • Treatment Coordinator

    2 days ago

    Fort Worth, United States Jefferson Dental and Orthodontics Full time

    Job DescriptionJob DescriptionAt Jefferson Dental and Orthodontics, we are committed to making quality oral healthcare accessible to everyone. As a Treatment Coordinator, you will play a crucial role in our mission by educating patients about the importance of oral health and making their treatment affordable through financing options. If you are passionate...

  • Treatment Coordinator

    3 weeks ago

    Fort Worth, United States Jefferson Dental and Orthodontics Full time

    Job DescriptionJob DescriptionSummaryTreatment Coordinators serving as an empathic educator on the importance of oral health and sharing financing options to make treatment affordable greet patients; engage in open, educational communication to provide overview of visit and address questions or concerns; process patient paperwork and insurance verifications;...

  • Treatment Coordinator for Orthodontic Office

    2 days ago

    Lake Worth, United States Howard B Shullman DMD PA Full time

    Job DescriptionJob DescriptionBenefits:401(k)Bonus based on performanceCompany partiesCompetitive salaryEmployee discountsFree food & snacksFree uniformsHealth insuranceOpportunity for advancementPaid time offTraining & development We are looking for a Treatment Plan Coordinator for our Wellington office. Shullman Orthodontics is expanding and we are looking...

  • Admissions Coordinator

    4 weeks ago

    Fort Lauderdale, United States Agape Treatment Center Full time

    Job DescriptionJob DescriptionSalary: Agape Treatment Center, a growing facility located in South Florida is currently seeking an Admissions Coordinator for our Oakland Park, FL location!The Admissions Coordinator aids in individual admission and referralsSchedule: Full-time, Thursday-Monday, Must have weekend availabilitySpecific Areas of...

  • Residential Monitor

    1 day ago

    Fort Worth, United States Volunteers of America Texas Full time

    **VOA-Texas** Are you looking for a job that makes a difference? Do you have a passion for helping others? Join VOA-TEXAS! **Location**:Fort Worth, TX **Shifts**: 2nd shift (2pm -10pm) Sunday - Thursday or Tuesday - Saturday 3rd shift (10p - 6am) Sunday - Thursday or Tuesday - Saturday **Pay**: $14.00 per hour **No experience necessary - will...

  • Intake Coordinator

    3 weeks ago

    Fort Lauderdale, United States Agape Treatment Center Full time

    Job DescriptionJob DescriptionSalary: Agape Treatment Center,  is currently seeking Full Time Intake Coordinator/Office Manager for our facilitly in Oakland Park, Florida!The Intake Coordinator is responsible for the complete care and well being of the clients.Specific Areas of Responsibility:Greeting all individuals who walk into AgapeMaintaining the...

  • Intake Coordinator

    4 weeks ago

    Fort Lauderdale, United States Agape Treatment Center Full time

    Job DescriptionJob DescriptionSalary: Agape Treatment Center,  is currently seeking Full Time Intake Coordinator/Office Manager for our facilitly in Oakland Park, Florida!The Intake Coordinator is responsible for the complete care and well being of the clients.Specific Areas of Responsibility:Greeting all individuals who walk into AgapeMaintaining the...

  • Assessment Coordinator

    2 weeks ago

    Fort Worth, United States Mesa Springs Full time

    OverviewMesa Springs is a 72-bed behavioral hospital located in Forth Worth, TX. The hospital offers inpatient and outpatient mental health and addiction treatment to adults, adolescents and their families. At Mesa springs we are dedicated to Changing People's Lives®Mesa Springs is looking for a Assessment Coordinator to join our team! This PRN position...

  • Assessment Coordinator

    2 weeks ago

    Fort Worth, Texas, United States Springstone, Inc. Full time

    Overview: Mesa Springs is a 72-bed behavioral hospital located in Forth Worth, TX. The hospital offers inpatient and outpatient mental health and addiction treatment to adults, adolescents and their families. At Mesa springs we are dedicated to Changing People’s Lives®   Mesa Springs is looking for a Assessment Coordinator to join our team! This PRN...

  • Dental Front Office Coordinator

    1 month ago

    Fort Worth, United States Getz Dental Full time

    Job DescriptionJob DescriptionDental Insurance and Front Office CoordinatorWe are a small, family-owned practice in Fort Worth with a team of dental professionals who enjoy providing quality dentistry. We have fun at work while maintaining a less stressful environment for patients and one another. Our practice has many longstanding patients and families...

  • Lead Charge Nurse

    2 days ago

    Fort Worth, United States Fresenius Medical Care Full time

    Lead Charge Nurse - RN - Clinical CoordinatorPURPOSE AND SCOPE: Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. Ensure quality patient care while maintaining cost-effective clinical operations in accordance with all legal,...

  • Substance Abuse Counselor-Bachelors

    7 days ago

    Lake Worth, United States Central Florida Treatment Centers Full time

    Job DescriptionJob DescriptionSalary: $44,000Job descriptionWe specialize in medication-assisted treatment for opioid and narcotic addictions and dependence. We have served the needs of those suffering from addiction to heroin and pain medicine since 1983. We understand opioid dependency and help each patient design a recovery plan to meet their needs....

  • Licensed Primary Therapist

    3 weeks ago

    Fort Lauderdale, United States Agape Treatment Center Full time

    Job DescriptionJob DescriptionSalary: Agape Treatment Center, is currently seeking a Primary Therapist for our facility in Oakland Park, FL!The Primary Therapist is responsible for performing a wide variety of patient care activities as directed by the Clinical Director. He/she will be responsible for patient caseload and will provide group, individual,...

  • Primary Therapist

    4 weeks ago

    Fort Pierce, United States Agape Treatment Center Full time

    Job DescriptionJob DescriptionSalary: Agape Behavioral Center, is currently seeking a Primary Therapist for our latest residential facility in Fort Pierce, FL!The Primary Therapist is responsible for performing a wide variety of patient care activities as directed by the Clinical Director. He/she will be responsible for patient caseload and will provide...

  • Customer Service Coordinator

    8 hours ago

    Fort Atkinson, United States Total Water Treatment Systems Inc. Full time

    Customer Service Coordinator Working with customers, technicians, managers, purchasing, sales and the customer service team, you will coordinate all aspects of service and installation, coordinating schedules, dispatching technicians, setting sales appointments, arranging for equipment, and processing paperwork. Total Water offers: - Paid Holidays - Paid...

  • Lead Charge Nurse

    2 days ago

    Fort Worth, United States Fresenius Medical Care Full time

    Job DescriptionPURPOSE AND SCOPE:Supports FMCNA's mission,vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including followingall regulatory and FMS policy requirements. Functions as the hemodialysis team leader in the provisionof chronic hemodialysis care and treatment. Provides day to day direction and...

  • Lead Charge Nurse

    2 days ago

    Fort Worth, United States Fresenius Medical Care Full time

    PURPOSE AND SCOPE: Supports FMCNA's mission,vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including followingall regulatory and FMS policy requirements. Functions as the hemodialysis team leader in the provisionof chronic hemodialysis care and treatment. Provides day to day direction and supervision to...

  • Lead Charge Nurse

    2 days ago

    Fort Worth, United States Fresenius Medical Care Full time

    PURPOSE AND SCOPE:Supports FMCNA's mission,vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including followingall regulatory and FMS policy requirements. Functions as the hemodialysis team leader in the provisionof chronic hemodialysis care and treatment. Provides day to day direction and supervision to...

  • Supervisory Health System Specialist

    1 week ago

    Fort Riley, United States Military Treatment Facilities Under Dha Full time

    Plan, direct, analyze, and coordinate administrative activities of the clinic on matters pertaining to the delivery of dental health care to patients. Provide assistance, information, and recommendations to staff members on the administrative aspects of program quality improvements activities. ...