Secretary/PCA

Secretary / Patient Care Assistant (PCA)

MAIN FUNCTION:

Assists nurses in meeting patient needs as directed by RN/LPN. Communicates effectively with patients, support person(s) and other members of the health care team. Performs receptionist and clerical duties on the nursing units.

Follows WCH Nursing Philosophy and practice model which are derived from the Synergy model and appropriate Service Standards as outlined in Employee Handbook.

MUST HAVE REQUIREMENTS:

• High School diploma or GED
• Must successfully complete WCH PCA training upon hire.
• Maintain a current AHA (American Heart Association) Healthcare Provider BLS card while in this position.
• Proper telephone etiquette, clear diction, personal computer experience and keyboard skills

PREFERRED ATTRIBUTES:

• Medical terminology course or demonstrated knowledge

POSITION EXPECTATIONS:

Employees in this position may be:

1. Exposed to blood, body fluids and/or airborne pathogens and are required to wear personal protective equipment
2. Must be able to push, pull, lift, carry, turn, crouch, and bend as necessary to complete nursing care tasks
3. Required to take "on call" status
4. Reassigned to another unit to perform duties within current job description
5. Subject to STHR (short term hour reduction) according to policy

1. Work habits are consistently adjusted to accommodate multiple responsibilities and are prioritized and completed in an independent and timely manner. Effectively utilizes time management and organizational skills.

1. Safely transports patients via wheelchair, beds, and/or carts throughout facility
2. Round on patients to identify and meet patient needs and safety issues
3. Participates in huddles/team collaboration
4. Maintain fall prevention strategies
5. Uses appropriate personal protective equipment
6. Under the direction of licensed nursing staff:

• Provide appropriate hygiene care for patients
• Provide comfort measures
• Follow infection control guidelines and safety precautions
• Assist patients with nutrition, elimination and activity/mobility
• Specimen collection and transport using appropriate technique
• Completes surgical / procedure prep (if applicable)
• Obtains point of care blood glucose testing

1. Accurately document care provided in a timely manner

9. Demonstrate reasonable and rational judgment in decision making

1. Assist with flow of unit:

• Obtains & returns supplies and equipment as directed
• Operates and cleans equipment safely and appropriately. Initiates work orders/ reports to appropriate person
• Cleans and maintains nursing station, report and break rooms, kitchen areas and others as assigned
• Assists with admissions, discharges and transfers