Membership & Youth Program Director

2 months ago

Thomson, United States Family YMCA of Greater Augusta Full time
Job DescriptionJob Description

POSITION SUMMARY:
Under the direction of the Branch Director the incumbent develops, organizes and implements high quality membership and youth programs in accordance with the Family YMCA of Greater Augusta's mission. Responsible for branch budget, development and control.

ESSENTIAL FUNCTIONS:

  • Assists with branch activities to meet YMCA objectives. Programs include Play & Learn, Camp, After School, childrens programs and Membership.
  • Expands programs within the community in accordance with strategic and operating plans.
  • Manages Family Program Department, and oversees the programming and operations of Programs and Membership departments.
  • Develops, implements and manages membership, marketing, sales and retention plans to promote membership growth. Coordinates special events and activities
  • Directs membership sales. Manages membership campaigns and guiding tour activities, including staff training for tours and overseeing the schedule of tours
  • Develops effective working relationships with service groups, community organizations, and companies, including making presentations.
  • Ensures high quality programs and establishes new and existing program activities.
  • Recruits, hires, trains, develops, schedules and directs personnel and volunteers as needed. Reviews and evaluates staff performance.
  • Develops strategies to motivate staff and achieve goals
  • Assists in budgets related to the position
  • Ensures programs operates within budget and that program fees are collected
  • Assures compliance with state and local regulations as they relate to program areas
  • Ensures that YMCA program standards are met and safety procedures followed
  • Provides for upkeep of assigned branch facilities and equipment and ensures the physical environment supports healthy living.
  • Develops and maintains relationships with other organizations and agencies related to assigned programs.
  • Assists in recruiting and organizing training and meetings for volunteers.
  • Responds to all agency, parent and community inquiries and complaints in a timely manner.
  • Assists in the marketing and distribution of branch information, may organize and schedule program registrations. May review and process scholarship applications.
  • Responds to all member and community inquiries and complaints in timely manner
  • Assist in the development and implementation of membership campaigns.
  • Attends Branch Board meetings.
  • Assists in the recruitment of Board members and key branch volunteers.
  • Attends association meetings as required.
  • Compiles branch statistics and surveys.
  • Monitors and evaluates the effectiveness of and participation in programs.
  • Accepts and demonstrates the Character Development Values of Caring, Honesty, Respect, and Responsibility.
  • Actively participates and supports the annual scholarship campaign.
  • Complies with all DHS/CPI guidelines and requirements.
  • Performs all other duties as assigned.

QUALIFICATIONS


  • Bachelor's degree in related field preferred or equivalent combination of education and experience
  • Two to three years' previous experience in program management
  • Two to four years' Family YMCA experience preferred
  • Certifications required within 90 days of hire: First Aid, CPR/AED
  • Excellent interpersonal and problem solving skills
  • Excellent personal computer skills and experience with standard business software
  • Ability to relate effectively to diverse groups of people from all social and economic segments of the community

PERSONAL QUALITIES


  • Energetic, articulate, able to work well under deadlines, flexible, and professional in demeanor and appearance.
  • Knowledge of the principles and practices of facilities rules, policies, and procedures.
  • Leadership qualities and public relation skills.

TYPICAL WORKING CONDITIONS:


Position is in office environment and requires automobile travel to branches, training, seminars or workshops.

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