Audi Porter

2 weeks ago


Riverside, United States Walter's Audi of Riverside Full time
Job DescriptionJob Description

Walter's Auto Group has been a staple in Southern California for over 55 years. Our purpose has been delivering an uncompromised customer experience. Our passion for our products, loyalty to our customers and dedication to our communities inspire us to be the best. The Walter's Difference is the foundation of our success - And we want you to be a part of it.

Why Us:

We aren't like most dealerships; we have a close-knit, open communication team environment. We believe in investing in our employees from the very beginning. We focus on making our employees the best they can be through continuous training, advancement opportunities and top-notch compensation and benefits - all while promoting a culture that values family, diversity and team work.

Why You:

You're not just looking for a paycheck, you're looking to be a part of something big. You want to work with a team that gives back to the community at every opportunity. You want to show off your skills to get to the next level. You want a leadership team that is truly invested in you and your career.

What We Offer:

  • Exceptional culture
  • Paid Training
  • Bonus opportunities
  • Clear promotion track + growth from within
  • 401k
  • Medical, Dental, Vision
  • Employer paid life insurance
  • Voluntary benefits
  • Paid time off program
  • Paid sick days
  • Stable work environment
  • Salary Range $16.00-$17.00 DOE

RESPONSIBILITIES

  1. Customer Support:
    • Greet customers as they arrive and assist in directing them to the appropriate sales personnel or vehicles.
    • Provide basic information about vehicle models, features, and specifications.
    • Assist customers with test drives and ensure vehicles are ready for presentation.
    • Manage vehicle flow in the Service Drive, Service Shop, Car Wash and within the Auto Dealer parking lot
    • Work with the Service Advisors to complete tasks such as delivering vehicles to Technician stalls, staging completed vehicles, assisting in the Car Wash, following dealership display standards, fielding customer requests, and other assigned duties
    • Ensure customer vehicles are clean and ready for return after service department repairs
    • Clean parking lot, service stalls, and other vehicle areas when needed
    • Service customer needs with a positive attitude
    • Perform other duties as assigned.
  2. Showroom Maintenance:
    • Maintain the cleanliness and organization of the showroom floor, ensuring vehicles are displayed attractively.
    • Arrange vehicles according to dealership standards and assist in moving cars as needed.
    • Keep vehicle display areas tidy and appealing to customers.
  3. Lot Management and Inventory:
    • Assist in managing vehicle inventory, including moving cars to designated areas and ensuring proper organization.
    • Conduct periodic checks of vehicle condition (e.g., cleanliness, tire pressure) to ensure they're presentable for customers.
    • Communicate inventory needs and lot organization to relevant team members.
  4. Support Sales Team:
    • Collaborate with sales associates and managers to provide timely assistance during customer interactions and busy periods.
    • Assist in preparing vehicles for delivery, ensuring they're clean and in proper condition.
  5. Operational Assistance:
    • Support administrative tasks, such as document filing or data entry, as needed.
    • Adhere to dealership policies, especially regarding safety and customer service protocols.
    • Ensure compliance with dealership security measures.

REQUIREMENTS:

  • Outgoing with a friendly personality
  • Have quality customer service skills
  • A positive "team-player" attitude
  • Possess strong communication skills
  • Available to work flexible hours and weekends
  • Professional, well-groomed personal appearance
  • Reliability
  • Must have a clean & valid driver’s license
  • Must be willing to submit to a background and drug screen prior to employment