Service Lane Concierge

3 weeks ago

City of Saint Peters, United States St Charles Hyundai Full time
Job DescriptionJob Description

Now is the time to drive your future St. Charles Nissan Hyundai is looking for an Automotive Service Lane Concierge to join our team to support our growing business. If you're looking for an opportunity to work at a thriving business with plenty of traffic & a passion to succeed, apply now 

 

What We Offer: 

  • Paid holidays and vacations 
  • Paid birthday off 
  • Advancement Opportunity 
  • Vision and Dental Insurance 
  • 401K - with company match 
  • Life Insurance 
  • Long-term/short-term disability 
  • Professional and respectful work environment 

 

Responsibilities 

  • Oversee flow of service drive. Ensure that customers receive prompt, courteous, and effective service. 
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. 
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. 
  • Perform follow-up calls
  • Help answer incoming phone calls to the service department

 

Requirements: 

  • Valid driver's license. 
  • Must be flexible to work a rotating schedule, including Saturday. 

 

About Us: 

St. Charles Automotive has been a family-owned dealer group since 1979. Proudly serving St. Charles and St. Louis counties. We are a large volume dealer offering Nissan, Hyundai, Genesis, and all makes of Pre-Owned vehicles. We consistently win awards for customer satisfaction and would love for you to be a part of our team. Our strength and success lies within our stable organization made up of a management team and employees who have worked with us well over 20 years.  

 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

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