Banquet Houseperson

Administration

• Move and arrange furniture and turn mattresses as required during general cleaning.

• Dusts.

• Polish metalwork and furniture.

• Collect soiled linens for laundering from housekeepers' carts and linen closets

• Vacuum floors, clean bathrooms and common areas.

• Supply own cleaning cart with appropriate supplies for shift.

• Deliver baby cribs, pillows, extra towels and misc. guest requests to guest rooms.

• Remove debris, clean driveways and garage areas.

• Clean guest rooms.

• Shampoo carpets using shampoo machine.

• Strip, seal, and wax floors according to proper procedures using any safety equipment necessary.

• Restock shelves with paper supplies and restock room cleaner caddies daily.

• Put away all incoming supplies and deliveries

Support

• Must have a knowledge of the English language to effectively communicate with guests, associates, and vendors.

• Ability to accurately report information.

• Ability to scrupulously follow all StepStone and hotel policies and procedures.

• Attend required meetings. 20%

Professionalism and Style Expectations Weight

These are expected of every associate within StepStone Hospitality, Inc. Totals

Personal Effectiveness

• Projects and assignments are completed thoroughly, professionally, and with care.

• Adjusts to high-pressure conditions and is open to change.

• Assumes responsibility for personal growth and development.

• Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.

Communication

• Understands and communicates the StepStone Mission and Core values.

• Expresses ideas and conveys information clearly, effectively, and professionally.

• Actively listens to others.

• Conveys company information, decision, or problems to appropriate parties on a timely basis.

• Works to resolve disagreements and is respectful of peers and co-workers.