Spa Coordinator

3 weeks ago

Carmel, United States The Woodhouse Day Spa - Indianapolis Full time
Job DescriptionJob Description

As a member of our Hospitality team, you will be the face of The Woodhouse brand. You will be the first impression a guest has of our spa. Whether a guest visits us to purchase a gift card, book an appointment, learn about our unique transformative services, or embark on a luxurious retreat, you will help facilitate each guests time at the spa from beginning to end.

What makes a Woodhouse Front Desk Member successful?
  • A passion for customer service. You will guide a guest during their check-in for their service and help them check-out after their service has been concluded.
  • An ability to multi-task in a fast-paced environment is key. In addition to helping guests during their visit, you will be answering a multi-line phone system as well as selling products and memberships to guests as they check-out.
  • An opportunity for continuous customer service training that could lead to our Spa Supervisor position.
  • Ongoing training with our Lead Hospitality Educator
  • Supportive leadership who truly care
We Offer the Best Compensation and Benefits Package:
  • Competitive compensation base pays plus monthly bonuses
  • Hourly pay when you are not in service.
  • Paid liability insurance
  • Paid Time Off
  • Excellent Health care contribution 50% full-time 30+ hours
  • Vision. Dental. 401K retirement
  • Compensation range $14-$16 per hour
  • Look forward to annual reviews and raises and even joining our management team.
Qualifications Skills & Requirements
  • Prefer 2+ years of sales or hospitality experience
  • A commitment to high standards.
  • Ability to re-book the guest and recommend retail and series to every guest.
Flexible schedules including an evening and weekend shift

We are a company that recognizes, rewards and celebrates with you along the way--as you excel and grow in your talents, opportunity will follow you. Woodhouse Spa is an Equal Opportunity Employer.

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