Bartender Seasonal/On-Call

4 weeks ago

West Hollywood, United States Petit Ermitage Full time
Job DescriptionJob Description

ESSENTIAL FUNCTIONS OF THE POSITION

Like a tightrope walker, the Bartender is a hybrid of cook and server, creating recipes and an outstanding service experience at the same time. The ability to perform under pressure and to simultaneously entertain, while essential to all who work on our team, are perhaps the most important qualities in our Bartender. Engaging with guests to explain our menus and ensure they are aware of all options available is an essential element of the Bartender’s responsibilities. Bartenders must create recipes, anticipate guest needs, handle cash accurately, work quickly on the POS, keep the work area clean and follow all safety and health code guidelines. All at once.

Attention to detail, sure footing, and a sense of urgency help a great personality become a Bartender favored by guests and peers.

Greet and offer friendly interaction with all guests as they move through the environment. Provide direction and answers as needed.

  • Serve all guests at the bar, inclusive of a full dining experience, while simultaneously supporting the F&B team with timely service of bar orders.
  • Maintain quality of ingredients and recipes; maintain stock levels to ensure continuity of serving during the shift and for the next; put away incoming product as it arrives.
  • Assist in serving food & beverage orders tableside.
  • Maintain security of product, providing orders only as ordered through POS.
  • Effectively communicate with the Barback/ Busser on all needs to facilitate service.
  • Handle security of cash and credit transactions; provide proper documentation at the end of each shift; this includes accurate documentation for tips.
  • Maintain a clean work environment through the shift, including all equipment, service and storage areas. Operate all equipment per training and to ensure best care.
  • Maintain all health and alcohol service standards. Alert a manager immediately to any concerns with guests.
  • Follow all guidelines in the Employee Handbook, including but not limited to hospitality expectations, grooming standards and attendance expectations.
  • Proactively communicate with support crew and management; alert to problems, help with solutions.
  • Other duties to support F&B service as assigned.

JOB REQUIREMENTS:

Education and/or Experience-

  • Prior experience in guest relations required.

Communication Skills

  • Ability to read, write, and verbally communicate effectively, diplomatically, and professionally with other departments, guests, and vendors in English.
  • Knowledge of other languages is a plus.

Physical Ability

  • The duties of this job regularly require the employee to bend, push, pull, stand, walk, and talk or hear.
  • The employee frequently is required to use hands to finger, handle, or feel objects, or telephone.
  • The employee must regularly lift and/or move up to 50 pounds.

Other

  • Must be able to work weekends/holidays.
  • Must have a valid TIPS certification and must have CA Food handling certificate.

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