Guest Service Representative

2 weeks ago


WinstonSalem, United States Nothing Bundt Cakes #132 Full time
Job DescriptionJob DescriptionBenefits:
  • Company parties
  • Employee discounts
  • Free uniforms

COMPANY AND CULTURE:
At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. Youll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. Youll make everyone feel
welcome, and youll create an environment of generosity, happiness, and joy in your community.

JOB POSITION:
The Guest Services Representative (GSR) creates a warm and welcoming environment in which to serve the Nothing Bundt Cakes guests both in person and by telephone. The GSR does side work duties for the Crafting Department, some light cleaning and clerical duties.

RESPONSIBILITIES:
  • Introduce walk-in guests to the bakery and products using a Guest Tour
  • Suggest creative solutions to guests with walk-in orders
  • Suggest the purchase of add-ons and retail to make the product a complete experience
  • Assist phone-in guests with their orders
  • Operate and balance the POS with accuracy and efficiency
  • Collect email addresses from guests
  • Have current and complete knowledge of current prices, products and promotions
  • Keep retail area clean, swept and neatly merchandised throughout the day
  • Dust all retail surfaces at least twice per week, including counter tops and POS stations.
  • Carry out the duties the crafter & other departments assigns from time to time
QUALIFICATIONS:
  • Possess a strong sense of teamwork
  • Ability to follow instructions
  • Has integrity
  • Takes initiative
  • Works well under pressure
  • Outgoing and friendly personality
  • Attention to detail
  • Multi-tasking ability
  • Strong sales ability
  • Strong sense of urgency
  • Genuine care for others needs
PERKS & BENEFITS:
  • We have great operating hours Monday-Wednesday, 9 am-7 pm, Thursday-Friday 8:30 am-7 pm, Saturday 9 am-6 pm, closed Sundays
  • Daytime, evenings, year-round work
  • We observe all major holidays
  • Team building outings
  • Employee discounts
  • We offer flexible work schedules
  • You dont have to be 18 to work here, so students can join us
  • Youll get trained, not only on selling cake, but on growing your career
  • We love to celebrate and bring joy to the community
Joy is the job Apply now



  • Winston-Salem, United States Novant Health Full time

    The Guest Services Representative serves as the role model for service excellence and patient experience and is responsible for providing caring and compassionate service to patients and their loved ones. The Guest Services Representative is the initial contact and greets guests arriving at key entry points, setting the tone for the guests’ remarkable...


  • Winston-Salem, United States Holiday Inn Express Full time

    '''Job Summary''' We are seeking a friendly and customer-oriented Guest Service Agent to join our team. As a Guest Service Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience during their stay. If you have a passion for hospitality and enjoy working in a fast-paced environment, we...


  • Winston Salem, United States Atrium Health Full time

    Overview FLSA Status: Nonexempt Original Date: Last Revision: March 2018 JOB SUMMARY: Meets a variety of guest-related information needs for the Guest Services Center, promoting a professional and positive image of the Information Services Program and Medical Center. EDUCATION/EXPERIENCE: High school diploma or GED equivalent with three years of work...


  • Winston-Salem, North Carolina, United States Atrium Health Full time

    Overview FLSA Status:Nonexempt Original Date:Last Revision: March 2018JOB SUMMARY:Meets a variety of guest-related information needs for the Guest Services Center, promoting a professional and positive image of the Information Services Program and Medical CenterEDUCATION/EXPERIENCE:High school diploma or GED equivalent with three years of work experience....


  • Winston Salem, United States Lowes Full time

    As a Guest Services Representative in our corporate office call center, you'll join a dynamic team that provides extraordinary service to Lowes Foods' guests and hosts. You'll be on the front lines, with the opportunity to be a "life-saver" for our g Representative, Guest Service, eCommerce, Guest, Retail, Grocery


  • Winston Salem, United States Lowes Foods Full time

    Overview As a Guest Services Representative in our corporate office call center, you'll join a dynamic team that provides extraordinary service to Lowes Foods' guests and hosts. You'll be on the front lines, with the opportunity to be a "life-saver" for our guests. You'll gain valuable career experience through the use of several key pieces of technology,...


  • Winston-Salem, United States Lowes Foods Full time

    Overview As a Guest Services Representative in our corporate office call center, you’ll join a dynamic team that provides extraordinary service to Lowes Foods’ guests and hosts. You’ll be on the front lines, with the opportunity to be a “life-saver” for our guests. You’ll gain valuable career experience through the use of several key...


  • Winston Salem, United States Cracker Barrel Full time

    US-NC-Winston SalemAs a Guest Service and Sales (GSS) expert, you’ll welcome our guests into the store with a smile and take care of them as they visit our host stand, retail shop, and cash stand.You’ll be the first and last face our guests see, so you must have a “Pleasing People” attitude. From the host stand to cash register and everything in...


  • Winston-Salem, United States Cracker Barrel Full time

    Cracker Barrel - JobID: 40906 [Retail Sales / Team Member] As a Guest Service and Sales Expert at Cracker Barrel, you'll: Run the roost when it comes to the retail shop - from the host stand to the toy displays and everything in between; Keep the shelves filled to the brim with the one-of-a-kind finds; Make sure the guests are getting blue ribbon...

  • Hampton Inn

    3 weeks ago


    Winston Salem, United States Quality Oil Company, LLC Full time

    Hampton Inn & Suites 111 Hampton Woods Ln. Raleigh, NC 27607 Position Summary The Guest Services Manager is responsible for leading a department that meets and exceeds all guest expectations, especially during check-in and check-out. Responsibilities * Training, developing, and counseling all front desk employees * Completing work schedules for front...


  • Winston-Salem, United States Bunzl plc Full time

    The Customer Service Rep will answer inquiries on customer accounts and investigate any issues and find resolutions in a timely manner. They will serve as the liaison between the sales staff and the customer. Your career path has many avenues availab Customer Service, Customer Service Representative, Representative, Manufacturing, Retail, Skills


  • Winston-Salem, North Carolina, United States Gordon Food Service Inc Full time

    Welcome to Gordon Food Service We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you Outside Food Sales RepresentativeThis position will support the territory of...


  • Winston-Salem, United States U-Haul Full time

    Location: 118 N Marshall St, Winston-Salem, North Carolina 27101 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul...


  • Winston Salem, United States Cava Full time

    Guest Experience Manager Now Hiring Guest Experience Managers! CAVA is a fast-growing culinary brand with over 70 fast-casual restaurants and a packaged goods line dedicated to fresh, Mediterranean-inspired, better-for-you cuisine. Our mission is to fuel full lives through a bold and innovative food culture. From our restaurants to our Support Center, CAVA...


  • Salem, United States Ashely Furniture Full time

    Ashley Furniture is a privately held company with over 75 years in business. We wouldn't be the World's Largest Furniture Manufacturer without those that make us One Ashley. When you join the Ashley Furniture team you are joining the history and the future of furniture Position Summary: The Customer Service Representative provides exceptional customer care...


  • Salem, United States Valvoline Full time

    Valvoline - JobID: 28071999 [Retail Associate / Team Member] As a Customer Service Representative at Valvoline, you'll: Create lasting impressions and build loyal customers by using your knowledge of the products and services; Deliver a positive first impression to each guest with a friendly greeting; Present oil change options and additional services based...


  • Winston-Salem, United States Rentokil Initial Full time

    **Customer Service Representative** CAROUSEL_PARAGRAPH * Winston-Salem, North Carolina * Customer Service/Support * 27209 Rentokil ** Share Job** ** Job Description** **Customer Service Representative** McNeely Pest Control is proud to be a member of the Rentokil family of companies in North America. We pride ourselves on being a trusted partner to many...


  • Salem, United States Ashely Furniture Full time

    Ashley Furniture is a privately held company with over 75 years in business. We wouldn't be the World's Largest Furniture Manufacturer without those that make us One Ashley. When you join the Ashley Furniture team you are joining the history and the future of furniture Position Summary: The Customer Service Representative provides exceptional customer care...


  • Winston-Salem, United States David's Bridal Full time

    BEST. JOB. EVER! Minimal weekday hours required (join for weekends only!) Generous Team Member discount $400 bonus for every referral hired with NO LIMIT* Competitive hourly pay rates & team bonus Get Paid Early! *Additional terms and conditions apply. At David's Bridal, we empower our customers and our employees to stay true to their dreams and find...


  • Winston Salem, United States Atrium Health Full time

    Overview JOB SUMMARY:   The Patient Services Representative I puts their heart into their work every day. Our representatives lead with empathy and are passionate about showing compassion, ensuring quality work, and providing patients with a stress-free experience while they are registered for healthcare services. Whether it’s making patients more...