Host/Hostess

7 days ago

Key Biscayne, United States Rusty Pelican Miami Full time
Job DescriptionJob Description

Job Details Description 

With dazzling waterfront views, contemporary American cuisine and glamorous décor, Rusty Pelican is known as the hottest destination for locals, celebrities, and tourists alike. Our fresh, inventive menu and top-notch service provided by our exceptional team members like you, are what make the Rusty Pelican Miami a premiere waterfront dining destination.
Rusty Pelican is hiring individuals that believe in the mission of delivering a 5-star experience to our fellow team members, guests, partners and community. Join us in this high energy and naturally fast-paced environment where you are an essential piece to our sophisticated and captivating dining experience.
 

 Job Summary: 

 The Host/Hostess makes guests feel welcome and provides exceptional guest service by greeting guests upon arrival, escorting them to their table, ensuring their dining experience has been excellent, and bidding guests farewell as they leave. They also manage seating charts, respond to guest inquiries and phone calls, and assists fellow team members and other departments wherever necessary to maintain positive working relationships. 

 Pay: $15 - $17 / hour 

Top-notch Benefits: 

Not only do you get to share your passion and abilities with the company and our guests, but we offer a variety of opportunities and benefits to our team members as well: 

  • 24 hours paid Sick Time renewed yearly 
  • Management Referral Program with up to a $4,000 payout for qualifying management positions 
  • Employee Meals – Free meal for every eight-hour shift 
  • Employee Assistance Program (EAP) to assist with work life balance 
  • Paid vacation starting at 2 weeks per year 
  • Moral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company’s values. 
  • Numerous opportunities for growth and advancement Full time employees qualify for comprehensive health plans, employer-paid life insurance, supplemental benefit plans, 401k with annual employer match, Lifestyle Savings Accounts, Rolling Holiday Paid Time Off 
Essential Duties: 

  • Maintain a professional image and a neat, clean, and cheerful nature. • Answer telephone promptly and respond to questions accordingly. • Greet guests upon arrival and assist guests while on a waiting list.
  • Inform manager on duty of waiting list and the waiting period for guests. 
  • Maintain track of reservations as specified in Training Handbook. 
  • Inform manager on duty of any problems and take fast action when necessary. 
  • Bid farewell to guests as they leave and ensure everything was outstanding. Invite guests to return. 
  • Perform shift change/closing duties before leaving. 
  • Keep front area clean and Retail Organized 
  • Inspect restroom every fifteen minutes. 
  • Restock necessary supplies and bring all areas up to standard. 
  • Must wear approved manufacturer certified slip resistant or non-slip shoes at all times while working 
  • Participate in and pass alcohol awareness and safety training classes and food safety training. Experience: 
  • 1–2 years similar experience preferred. Required Skills: 
  • Excellent communication skills 
  • Must be able to pass host/hostess training and validation 
  • Must be neatly dressed and well-groomed in clean Company uniforms at all times. 
  • Must be able to operate P.O.S. computer, make change correctly, and make credit card transactions. 
  • Adherence to all Company and Safety Policies and Procedures. 
  • Must be able to clearly and effectively communicate in English. 
 Physical Demands: 

  • Must be able to walk and stand for hours at a time. Lift and carry up to 10-30lbs. 
Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Qualifications Education Required High School or better. 
We use eVerify to confirm U.S. Employment eligibility.

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