Lead Knowledge Manager

4 weeks ago


Gainesville, United States MSM Technology, LLC Full time
Job DescriptionJob DescriptionDescription:

The Lead Knowledge Manager provides day-to-day management oversight and technical leadership for the U.S. Army customer and their Knowledge Management Environment through design, development, operations, and maintenance support.

  • Manage a small team of knowledge management and SharePoint professionals through execution of this contract.
  • Identify functional or cross-functional requirements and resources required for each task, supervise resources, and support reporting and communications requirements.
  • Establish and maintain a positive working relationship with Government customers and MSM team members.
  • Respond and report any service interruptions within established Service Level Agreements.
  • Provide recommendations to Government lead on SharePoint features, capabilities, and service applications to employ to enhance end user experience and improve collaborative efforts.
  • Perform content and document management activities for the supported organization.
  • Plan, develop, and maintain the Knowledge Management Plan to address information architecture, information management, and knowledge sharing.
  • Research and conduct analysis of alternatives (AoA) for new and emergent technologies to incorporate where practical.
  • Support the design and development of knowledge management training materials and train Government end-users and other stakeholders as required.
  • Ensure contract deliverables are developed and submitted IAW established requirements.
  • Contribute to future development and growth through client-side development
  • best practices, client-side frameworks, and incorporating new technologies and graphic design principles in a SharePoint platform.
Requirements:

Required:

  • IAT Level II certification (CCNA-Security, CySA+ Security+ CE, etc)
  • Microsoft Power Platform Fundamentals Certification
  • Must have an active Secret Clearance
  • Project and Knowledge Management experience (3 years)
  • Bachelor’s Degree or equivalent.

Preferred:

  • PMP Certification or equivalent.
  • Experience migrating applications and data to SharePoint Online (SPO).
  • Experience working in a Impact Level 6 cloud environment.


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