Academic Program Manager

1 week ago

Boston, United States Computer Systems Institute Inc Full time
Job DescriptionJob Description

General Summary:

The Program Manager is responsible for training, coaching, and developing the faculty within one or more programs as well as for the delivery of CSI-approved curriculum. The Program Manager works with academic deans and faculty to ensure student academic successes and retention.

Essential Job Duties & Responsibilities:

  • Assess hiring needs per assigned programs
  • Recruit and hire faculty for programs
  • Train, mentor, and monitor faculty
  • Responsible for maintaining faculty files for all assigned programs and monitoring instructor certification where applicable
  • Conduct regular faculty meetings for programs
  • Coordinate events and build community resources
  • Advise students on satisfactory academic progress (SAP)
  • Conduct in-class observations
  • Organize field trips
  • Actively contribute to program improvement
  • Participate in orientation for new students
  • Hold quarterly workshops on academic pathways for students
  • Promote best practices among faculty
  • Assist with scheduling of courses and teaching assignments
  • Assist with identifying trends in student academic success and creating retention initiatives
  • Ensure that assignment submission, test taking, and grading are completed correctly and on time
  • Oversee the Externship course for assigned programs (Skill Building programs)
  • Other duties and special projects as assigned

Required Knowledge, Skills, and Abilities

  • Commitment to academic excellence
  • Effective oral and written communication skills
  • Strong sense of customer service
  • Knowledge of pedagogical methods
  • Knowledge of Blended Learning Methodology (BLM)
  • Knowledge of Learning Management Systems (LMS)
  • Team building skills & leadership aptitude
  • Ability to maintain confidentiality of information
  • Ability to use the following equipment and software packages with proficiency: Microsoft Office Suite and ability to use online learning tools

Education and Experience:

The position requires a Bachelor’s degree, preferably a Master’s, in the applicable field and at least two years of industry relevant work experience, as well as experience teaching to international students. Supervisory experience preferable.

Physical Requirements: While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment: Normal office working conditions. The noise level in the work environment is usually moderate.

Benefits Offered

  • Health Insurance.
  • Dental Insurance
  • Vision Insurance
  • Retirement Plan
  • Profit Sharing
  • 401K
  • Life Insurance
  • Paid Time Off (Vacation & Earned Sick Time)
  • Employee Discount Program

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