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Overnight Hotel Valet Attendant

4 months ago

Burlington, United States UPP Global Full time
Job DescriptionJob DescriptionDescription:

UPP Global is a growing full-service parking management company with expertise in all verticals of parking. We are active in 8 states along the East coast with over 300 locations and counting. Currently we are looking for an Overnight Hotel Valet Attendant at a highly rated hotel in beautiful downtown Burlington, Vermont.


· 11:00pm – 7:00am shift

· Friday and Saturday

· Earn $20/hour plus amazing benefits

· The right candidate will be consistently reliable, meaning they show up on time for all scheduled shifts

· Must be a good communicator

· REALISTIC advancement opportunity: Reliable valet attendants that provide excellent guest service and consistently represent the company and the client in a professional way will find that growth within the company is not a matter of IF but WHEN


Valet Attendants are the first to greet and welcome our clients and guests and the last people they’ll interact with upon departure. Because impressions are everything in hospitality, a pleasant, friendly, and professional attitude are of the utmost importance Maintaining excellence in this role is the essence of the UPP guest experience, a core value in our company's brand. Being spirited and fast on your feet is a major credit to the person in this role, as is projecting a warm, pleasant demeanor in all interactions.


Primary Job Duties:

· Greet and welcome guests, holding their door for them, help by answering questions and directing them to check-in

· Maintain a pleasant, friendly, and professional demeanor with all guests, parkers, co-workers, and clients

· Be responsible for parking and retrieving guests vehicles in a prompt yet safe manner. Carefully navigate "hot zones" - Unique to each location, these spots have heightened risk of damage = liability.

· Assist guests with luggage, directions, taxis, reservations, information about meeting rooms and/or amenities of the facility and other inquiries as needed

· Explain parking rates and retrieval procedures to guests upon arrival

· Ensure compliance with local, state, and federal laws. Know and maintain best practices in security and safety.

· Perform other duties as assigned by your supervisor

Requirements:

Note about Requirements:

Any physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Must be comfortable standing, walking, running, driving and being active for most of the day

· Must provide excellent customer service

· Must have good hand-eye coordination, as driving is required for a duration of the shift

· Must be able to lift, push and pull at least 50 pounds

· Must possess a current drivers’ license and maintain an acceptable driving record

· Must have a good work ethic and be a team player. Lead by Example.

· Must maintain a groomed, professional appearance, following the uniform guidelines.

· Must be at least 18 years of age and willing to undergo a criminal background check and motor vehicle report (MVR) check

· Manual Transmission a plus - Not required upon hire.

· Must be able to effectively present information in one-on-one and small group situations to guests, parkers, co-workers, and clients.

Benefits: All of our employees accrue paid time off beginning on their first shift. In addition, employees working 30 hrs. or more each week are eligible for our benefits package including:

· Medical, Dental, Vision

· Health Savings & Flexible Spending Account

· Company paid life, AD&D, STD & LTD insurance

· Paid Time Off

· Holiday pay

· Retirement savings with company match up to 6%

· Employee Assistance Program

· Gym Reimbursement

· On-Demand Pay - Flexible payment option that gives you access to money from earned wages in advance of your next paycheck


Diversity and Inclusion Statement (EEO): UPP is an Equal Opportunity Employer that encourages applicants who are Protected Veterans of The U.S. Armed Forces, Individuals with Disabilities, Women, and Minorities to apply. (EEO/M/F/V/D).