IT Support Desk Technician
4 weeks ago
- Offer comprehensive guidance to employees, both remotely and in person when necessary, covering system configuration, troubleshooting, and maintenance procedures.
- Listen attentively to employee concerns and inquiries, delivering optimal solutions and recommendations.
- Prioritize employee satisfaction as the focal point of all communications, escalating unresolved issues to the appropriate level for resolution.
- Conduct proactive communication with managers regarding potential actions at partner sites, aiming to enhance information flow and deliver superior service.
- Demonstrate exceptional written and verbal communication skills in all interactions.
- Maintain accurate inventory and asset tracking records for all technology-related equipment, encompassing both software and hardware components essential for sleep services functionality.
- Ensure the availability of up-to-date documentation for all systems, facilitating efficient troubleshooting and maintenance processes.
- Conduct thorough analyses of the impact of new or evolving technologies, devising strategies and recommendations for optimizing current systems.
- Foster collaborative relationships with laboratories on network-related matters, operational procedures, sleep diagnostics, and system functionalities.
- Execute equipment installations and coordinate lab changes and relocations at partner sites, liaising with Sleep Facility Managers and the VP of IT.
- Coordinate training sessions for employees on new equipment and software upgrades, ensuring smooth transitions and optimal utilization.
- Perform regular equipment upgrades, maintenance tasks, and scheduling adjustments at various sites to maintain operational efficiency.
- Demonstrate flexibility in travel requirements, being able to travel throughout the company's service area on short notice, with occasional overnight stays as needed, averaging 1-3 days of travel per month.
Requirements
- Demonstrated working knowledge of technology principles and techniques relevant to a business environment, with preference for certifications/licenses/registrations in computer, networking, and security fields.
- Excellent communication skills, both written and verbal, fostering effective interactions with colleagues and clients.
- Proficiency in Windows Operating System and Microsoft Office applications, including Microsoft 365 Services and web-based platforms.
- Commitment to delivering exceptional customer service, ensuring compliance with regulatory and legal requirements, and meticulously documenting processes and procedures.
- Proven ability to make timely and informed decisions, coupled with adept troubleshooting skills for mainstream applications such as Office, online apps, and Microsoft products, as well as sleep diagnostic equipment.
- Sound understanding of Internet and email usage, with the capability to multitask effectively and troubleshoot complex software and hardware issues.
- Familiarity with database and networking security systems, demonstrating competence in maintaining data integrity and system confidentiality.
- Exceptional problem-solving abilities, cultivated through at least three years of customer service experience and prior roles as an IT Help Desk Technician.
- Collaborative and team-oriented mindset, receptive to constructive feedback and committed to continuous learning and adaptation to new technologies and systems.
- Consistent focus on accuracy and attention to detail, ensuring precise execution of tasks and deliverables.
-
IT Support Desk Technician
3 weeks ago
Fargo, United States Pierce Technology Corporation Full timeOffer comprehensive guidance to employees, both remotely and in person when necessary, covering system configuration, troubleshooting, and maintenance procedures. Listen attentively to employee concerns and inquiries, delivering optimal solutions and recommendations. Prioritize employee satisfaction as the focal point of all communications, escalating...
-
IT Support Desk Technician
4 weeks ago
Fargo, United States Pierce Full timeOffer comprehensive guidance to employees, both remotely and in person when necessary, covering system configuration, troubleshooting, and maintenance proceduresListen attentively to employee concerns and inquiries, delivering optimal solutions and recommendationsPrioritize employee satisfaction as the focal point of all communications, escalating unresolved...
-
IT Support Desk Technician
1 week ago
Fargo, United States Pierce Corporation Full timeOffer comprehensive guidance to employees, both remotely and in person when necessary, covering system configuration, troubleshooting, and maintenance procedures Listen attentively to employee concerns and inquiries, delivering optimal solutions and recommendations Prioritize employee satisfaction as the focal point of all communications, escalating...
-
IT Support Desk Technician
5 days ago
Fargo, United States Pierce Technology Corporation Full timeOffer comprehensive guidance to employees, both remotely and in person when necessary, covering system configuration, troubleshooting, and maintenance procedures. Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.Listen attentively to employee concerns and inquiries, delivering optimal...
-
IT Support Desk Technician
4 weeks ago
Fargo, United States Pierce Full timeOffer comprehensive guidance to employees, both remotely and in person when necessary, covering system configuration, troubleshooting, and maintenance proceduresListen attentively to employee concerns and inquiries, delivering optimal solutions and recommendationsPrioritize employee satisfaction as the focal point of all communications, escalating unresolved...
-
IT Support Desk Technician
3 weeks ago
Fargo, United States Pierce Technology Corporation Full timeOffer comprehensive guidance to employees, both remotely and in person when necessary, covering system configuration, troubleshooting, and maintenance procedures. Listen attentively to employee concerns and inquiries, delivering optimal solutions and recommendations. Prioritize employee satisfaction as the focal point of all communications, escalating...
-
IT Support Desk Technician
2 days ago
Fargo, United States Pierce Technology Corporation Full timeOffer comprehensive guidance to employees, both remotely and in person when necessary, covering system configuration, troubleshooting, and maintenance procedures. Listen attentively to employee concerns and inquiries, delivering optimal solutions and recommendations. Prioritize employee satisfaction as the focal point of all communications, escalating...
-
Travel Surgical Technician
4 days ago
Fargo, United States Healthcare Support Full timeTravel Surgical Technician (CST)HealthCare Support is actively seeking a Travel Surgical Technician (CST) to fill an opening in Fargo, North Dakota for a 13 week assignment.Benefits of this Travel Surgical Technician (CST) with HealthCare Support:Immediate enrollment in Health InsuranceDental InsuranceLife InsuranceAccess to open investment accountsLicensure...
-
Travel Surgical Technician
1 day ago
Fargo, United States Healthcare Support Full timeTravel Surgical Technician (CST)HealthCare Support is actively seeking a Travel Surgical Technician (CST) to fill an opening in Fargo, North Dakota for a 13 week assignment.Benefits of this Travel Surgical Technician (CST) with HealthCare Support:Immediate enrollment in Health InsuranceDental InsuranceLife InsuranceAccess to open investment accountsLicensure...
-
Travel Surgical Technician
2 days ago
Fargo, United States Healthcare Support Full timeTravel Surgical Technician (CST)HealthCare Support is actively seeking a Travel Surgical Technician (CST) to fill an opening in Fargo, North Dakota for a 13 week assignment.Benefits of this Travel Surgical Technician (CST) with HealthCare Support:Immediate enrollment in Health InsuranceDental InsuranceLife InsuranceAccess to open investment accountsLicensure...
-
Front Desk Water Care Expert
1 month ago
West Fargo, United States HotSpring Spas & Pool Tables Full timeJob DescriptionJob DescriptionAre you passionate about providing exceptional customer service and ensuring that every guest has a memorable experience? Do you have a strong understanding of water care and the importance of maintaining clean and safe hot tubs and pools? If so, HotSpring Spas & Pool Tables in West Fargo, ND is looking for a Front Desk Water...
-
Travel Surgical Technician
3 days ago
Fargo, ND, United States Healthcare Support Full timeTravel Surgical Technician (CST)HealthCare Support is actively seeking a Travel Surgical Technician (CST) to fill an opening in Fargo, North Dakota for a 13 week assignment.Benefits of this Travel Surgical Technician (CST) with HealthCare Support:Immediate enrollment in Health InsuranceDental InsuranceLife InsuranceAccess to open investment accountsLicensure...
-
Travel Surgical Technician
2 days ago
Fargo, ND, United States Healthcare Support Full timeTravel Surgical Technician (CST)HealthCare Support is actively seeking a Travel Surgical Technician (CST) to fill an opening in Fargo, North Dakota for a 13 week assignment.Benefits of this Travel Surgical Technician (CST) with HealthCare Support:Immediate enrollment in Health InsuranceDental InsuranceLife InsuranceAccess to open investment accountsLicensure...
-
CAD Technician
2 weeks ago
Fargo, United States ASN Constructors Full timeApply Job Type Full-time Description ASN Constructors is a joint venture of three international contractors (Acciona, Shikun & Binui and North American Construction Group) who will work with the Metro Flood Diversion Authority and other area stakeholders to build a historic project that will protect the citizens of the Fargo-Moorhead area from...
-
CAD Technician
2 weeks ago
Fargo, United States ASN Constructors LLC Full timeJob Type Full-time Description ASN Constructors is a joint venture of three international contractors (Acciona, Shikun & Binui and North American Construction Group) who will work with the Metro Flood Diversion Authority and other area stakeholders to build a historic project that will protect the citizens of the Fargo-Moorhead area from flood waters from...
-
CAD Technician
1 week ago
Fargo, United States ASN Constructors Full timeJob DescriptionJob DescriptionDescription:ASN Constructors is a joint venture of three international contractors (Acciona, Shikun & Binui and North American Construction Group) who will work with the Metro Flood Diversion Authority and other area stakeholders to build a historic project that will protect the citizens of the Fargo-Moorhead area from flood...
-
CAD Technician
2 days ago
Fargo, United States ASN Constructors Full timeJob DescriptionJob DescriptionDescription:ASN Constructors is a joint venture of three international contractors (Acciona, Shikun & Binui and North American Construction Group) who will work with the Metro Flood Diversion Authority and other area stakeholders to build a historic project that will protect the citizens of the Fargo-Moorhead area from flood...
-
Front Desk Receptionist Fargo, ND
19 hours ago
Fargo, United States Dakota Fence Full time**Front Desk Receptionist Fargo, ND** *This customer-facing receptionist position provides a lasting first impression for all calls and walk-in traffic in the Fargo branch, and simultaneously supports the administrative team for the enterprise as a whole.* **Company Overview:** Dakota Fence, together with 3D Specialties and Dakota Playground, is a growing...
-
Deskside Support Analyst
4 weeks ago
Fargo, United States Smartech Full timeJob Description:POSITION SUMMARY:Performs service, minimal repair (memory, hard drives, and batteries), and/or installation of computer products including, software that is packaged and ready for deployment. Provides technical support to customers on operational or maintenance aspects of system equipment. Serves as customer contact on technical and...
-
Deskside Support Analyst
3 weeks ago
Fargo, United States Smartech Full timeJob Description:POSITION SUMMARY:Performs service, minimal repair (memory, hard drives, and batteries), and/or installation of computer products including, software that is packaged and ready for deployment. Provides technical support to customers on operational or maintenance aspects of system equipment. Serves as customer contact on technical and...