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Floor Assistant

3 months ago

Hallandale, United States Etaru - Hallandale Beach Full time
Job DescriptionJob Description

Brought to the United States by Rainer Becker, co-founder and creator of Zuma restaurants worldwide and ROKA London, ETARU, is a restaurant featuring contemporary Japanese robatayaki grill cuisine. Offering casual, yet sophisticated, dining at the second-story restaurant, bar & terrace, the space is equally divided indoor and out. The beach bar offers a more relaxed environment with service directly to the sand. 


POSITION PURPOSE:

Polishing and restocking of glassware. Accommodating team members and guests as needed.


ESSENTIAL FUNCTIONS AND BASIC DUTIES:

  • Provide friendly, courteous and efficient service to all guests with making eye contact, smiling and maintaining proper posture.
  • Polishing and restocking of glassware. Careful handling of all items.
  • Complete opening and closing side work as well as maintain a well-stocked side station area.
  • Works as a member of the restaurant team.  Interacts with service crew in a positive manner.  Assists others whenever needed.
  • Interacts with people beyond giving and receiving instructions, particularly in resolving Guest complaints.
  • Anticipate and service the guest’s needs before requests are made.
  • Follow proper time and attendance and uniform procedures.
  • Attend to the coffee/espresso dining requirements of Guests seated in the dining room.
  • Ensure that the coffee station is fully stocked and well maintained.
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