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Host/Hostess
2 months ago
Job Title: Host/Hostess
Company: We Are Prime Group
Location: Jacksonville
About Us: We Are Prime Group is a leading car cleaning and detailing company known for our dedication to superior service and customer satisfaction. Based in Jacksonville, we are committed to providing a welcoming and professional experience for every customer. We are currently seeking a friendly and efficient Host/Hostess to join our team and enhance our customer service operations.
Job Description: As a Host/Hostess at We Are Prime Group, you will be the first point of contact for our customers, responsible for creating a positive and inviting atmosphere. You will manage the front desk, assist with customer inquiries, and ensure that all visitors receive exceptional service from the moment they arrive.
Key Responsibilities:
- Greet and welcome customers as they arrive at the facility.
- Manage the front desk, including handling check-ins and managing appointment schedules.
- Provide information about our services, pricing, and promotions.
- Assist customers with their needs and address any questions or concerns.
- Ensure the reception area is clean, organized, and well-presented.
- Coordinate with the detailing team to ensure smooth service delivery.
- Handle phone calls and schedule appointments efficiently.
- Assist with managing customer flow and wait times during peak hours.
Requirements:
- Previous experience as a Host/Hostess or in a customer service role preferred.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Positive attitude and professional demeanor.
- Basic computer skills, including proficiency with office software.
- High school diploma or equivalent.
What We Offer:
- Competitive hourly wage and potential for tips.
- Comprehensive training and ongoing support.
- A positive and collaborative work environment.
- Opportunities for career growth and advancement within the company.
- Employee discounts on all services.
How to Apply: If you are a personable and dedicated individual with a passion for providing excellent customer service, we would love to hear from you Please send your CV and a cover letter explaining why you would be a great fit for our Host/Hostess position in Jacksonville.
Join We Are Prime Group and be part of our commitment to delivering outstanding car detailing services. We look forward to welcoming you to our team We Are Prime Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
