Patient Financial and Treatment Coordinator
2 weeks ago
Are you ready to embark on a rewarding journey that merges healthcare expertise with compassionate guidance? Carolina TotalCare, nestled in the vibrant heart of Concord, NC, invites you to become our next Patient Financial and Treatment Coordinator. If you're passionate about empowering individuals on their path to wellness, this is the place where your skills and dedication will shine. Join us in making a lasting impact on lives, one patient at a time
WHY SHOULD YOU JOIN US?
As a Patient Financial and Treatment Coordinator you'll find more than a job here – you'll discover a thriving community where your talent is rewarded. Embrace a competitive compensation package, boasting a competitive pay of $40k-$80K based on experience and production bonuses.
But that's not all Enjoy 8 days of paid time off (PTO), 6.5 days of holiday pay, discounts on supplements, paid training, monthly bonuses, travel and seminar expenses covered, and complimentary healthcare treatments for you and your immediate family. At Carolina TotalCare, your career doesn't just advance; it thrives
WHO ARE WE?
Carolina TotalCare is dedicated to providing comprehensive, natural state-of-the-art healthcare to our patients. Our integrated team of multi-specialty providers follows a patient-centered approach to optimize health and function. We believe in treating the whole body as an integrated system and offer a range of services, including chiropractic care, spinal decompression, weight loss, class 4 laser treatment, a specialized neuropathy program, nutrition, and home therapies. As part of our team, you'll be part of a family-focused practice that is driven by the values of excellence, empathy, and respect.
WHAT DOES YOUR DAY ENTAIL?
You'll typically work Monday through Thursday between 8:15 AM and 6:15 PM, and Fridays between 8:30 AM and 3:00 PM, and possibly 1-2 evenings per month for community events.
As a Patient Financial and Treatment Coordinator at Carolina TotalCare, your role is a dynamic blend of responsibilities spanning administration, finance, clinical care, and community engagement. You will guide prospective patients through the financial and sales process for their health and healing needs. You excel in maintaining meticulous records and data, using your attention to detail and love for systems to ensure accurate patient information and track performance metrics. Proficient with Microsoft tools like Excel, Word, Publisher, and PowerPoint, you expertly manage patient paperwork while seamlessly discussing payment options and collaborating with external financing companies to present patients with professional financial choices. You prepare treatment contracts and set up financial arrangements with patients. With confidence, you bring your scheduling, treatment planning, and patient financial skills to the office.
Your compassionate nature shines in patient care, where you welcome and guide patients, assist with clinical inquiries, and support doctors during exams and screenings, requiring no prior experience, as comprehensive training is provided. Beyond the clinic, you're a confident community ambassador, securing venues and orchestrating engaging health talks and seminars. While not the main speaker, you will assist in planning (as well as introducing and concluding) compelling presentations that bolster community awareness and invite potential patients into the practice. Because of you, each patient's journey is marked by professionalism, compassion, and a commitment to their well-being and the community's health.
DO YOU HAVE WHAT IT TAKES?
REQUIREMENTS:
- Administrative experience with spreadsheets, organizing data, and keeping track of progress using KPIs
- Strong knowledge of Microsoft Office, including Excel, Word, Publisher, and PowerPoint
- Excellent communication skills and meticulous attention to detail
- Genuine interest in sales processes, patient financial guidance, and treatment plan adherence
- Confidence planning, executing, and conducting community healthcare seminars and informational presentations 2-4 times a month
- Passionate about helping those who are struggling with health conditions
- Experience in sales: medical sales, door-to-door, direct sales, med spa sales, out-of-pocket/cash-based sales, real estate, car sales, commission/bonus-based sales, AND a history of succeeding, enjoying, and thriving in this environment
PREFERRED QUALIFICATIONS:
- Healthcare experience (including health documentation, vital sign assessment, and documentation practices) is a plus but not required. All clinical training is provided.
SKILLS & ATTRIBUTES NEEDED:
- Empathetic and compassionate
- Always positive and friendly
- Organized and detail-oriented
- Punctual and great at multitasking
- Excellent communication and interpersonal skills
- Adaptability to a fast-paced environment
- Collaborative and independent
- Highly motivated and sales-driven
If you can meet the requirements and characteristics listed above, join us at Carolina TotalCare as a Patient Financial and Treatment Coordinator to fuel your healthcare career with purpose and impact. Apply now through our quick, 3-minute mobile-friendly application and step into a career that transforms lives
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