Medical Front Desk Receptionist

5 days ago


New York, United States New York Cancer & Blood Specialists Full time
Job DescriptionJob DescriptionMedical Front Desk Receptionist
Staten Island, NY

New York Cancer & Blood Specialists (NYCBS), a prominent and respected Oncology/Hematology group, is seeking a Front Desk Receptionist to join a well-established and growing pure sub-specialty practice with academic affiliation. Clinics from Southampton to NYC.  Practice manages a freestanding outpatient 7-day per week Cancer Center with extensive chemotherapy administration, Radiation Oncology, Pharmacy and Research department.

In this role you will:
  • Be responsible for the daily opening and closing procedures of the office.
  • Welcome all patients and visitors by greeting them in a pleasant, professional manner.
  • Assist in comforting patients and maintaining reception area.
  • Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
  • Collect co pays and balance total finances of the office on a daily basis.
  • Assist patients with the completion of all necessary forms and documentation.
  • Build and maintain patient records through the use of the practice EMR system.
  • Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
  • Assist with the daily distribution of quality assurance surveys and prevention screenings.
  • Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
  • Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
  • Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
  • Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
  • Maintain daily operations of the office by following standard policies and procedures.
  • Other tasks as assigned for special projects.
We require:
  • A High School diploma with at least 1 year of experience.
  • Bachelor’s Degree preferred.
  • Excellent oral and written communication skills.
  • Ability to accept direction and work within a team concept.
  • Possession of typing and computer skills an asset.
  • Strong customer service skills.
  • Previous experience an asset.
Salary up to $22 and benefits including Tuition Reimbursement, Health Insurance on day 1 of employment, Dental, Vision, Life Insurance, Short and Long term disability, 401k Plan, generous PTO time, 8 paid holidays (2 floating) and more.
 

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