Service Technician

3 weeks ago

Michigan, United States Leading Edge Equipment Full time
Job DescriptionJob DescriptionAs part of our team, you’ll perform complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. This position reports to the Service Manager.

What you will love about our team:

  • Great Company Culture. Join a knowledgeable, high-achieving team at an innovative, family-owned company. Build your skills in a collaborative environment with supportive teammates. Fun employee events including monthly lunches and multiple annual celebrations.
  • Excellent Health Benefits.
    • Affordable single or family health insurance plans with employer contribution.
    • Health savings $1,750 annual employer contribution.
    • Dental and vision insurance, 100% paid by employer.
    • Life insurance, short-term disability and long-term disability, 100% paid by employer.
    • Employee Assistance Program, 100% paid by employer.
    • Earn up to $900 per year through optional Wellness Program.
    • Additional optional benefits including hospital indemnity, accident plan and critical illness.
  • Retirement Plan. 401(k) with employer contributions.
  • Incentive and Bonus Program. Outstanding efforts never go unrewarded.
  • Time off. Paid holidays and annual leave.
  • Employee Referral Program. Generous compensation for referring new employees.
  • Years of Service Recognition. We appreciate our employees’ dedication and celebrate their milestones.
  • Structured Career Development. Develop new skills with training paths and opportunities for career advancement.
  • Discounts. Staff discount for products at dealership. Verizon discount. Access to Deere Employees Credit Union. ADP LifeMart discounts.
  • Position Perks. Uniforms/coveralls, tool allowance, incentives, excellent working hours, and work every other Saturday during peak seasons and no Saturdays during winter months.

What you’ll focus on:

  • Perform diagnostics and repairs on John Deere equipment and technology
  • Accountable for billable time and assigned work orders
  • Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
  • May participate in Service EDUCATE Training programs required for the development of skills and knowledge
  • Operate and maintain vehicles, tools and equipment required to perform job responsibilities
  • Maintain a clean work area and perform work in a neat and orderly fashion
  • Follow all safety rules and regulations in performing work assignments
  • Conduct or support customer clinics
  • Maintain current knowledge of John Deere and competitive products
  • Other duties as assigned

What we need from you:

  • Ability to perform service repairs and maintenance using special tools and equipment following technical manual procedures
  • Experience working with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment
  • Ability to work cooperatively in a team environment
  • Strong communication skill verbally and in writing
  • Must have an adequate toolset to perform job responsibilities
  • Valid driver’s license required
  • Ever better if you have (although not required to apply):
    1. Demonstrated experience consistently meeting performance metrics
    2. Experience with basic computer functions; experience using Service ADVISOR™ or other computer based diagnostic repair tools
    3. CDL (Commercial Driver’s License)

Leading Edge Equipment is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.


The hours of work and days are from 7:30 AM to 5:30 PM, Monday through Friday. During peak seasons (fall and spring), every other Saturday from 8:00 AM to 3:00 PM.

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