Customer Service Specialist

3 weeks ago


Saint Louis, United States Clout Promotions Full time
Job DescriptionJob Description

Customer Support Specialist

We are seeking a Customer Support Specialist to join our growing marketing team in St. Louis, MO. In this role, you will be the first point of contact for our clients and provide excellent customer service and technical support.

Responsibilities:

  • Field incoming calls, emails, and chat messages from clients regarding questions, issues, complaints, etc. related to our products/services
  • Troubleshoot technical problems and provide solutions in a timely, professional manner
  • Log and track support tickets through resolution using our CRM system
  • Assist clients with placing orders, payments, account changes, and other requests
  • Escalate complex issues to the appropriate internal team when needed
  • Suggest product/service improvements based on client feedback
  • Contribute to our knowledge base with help articles, FAQs, and training materials

Requirements:

  • 1-2+ years experience in customer service or technical support role
  • Excellent verbal and written communication skills
  • Strong technical aptitude and ability to troubleshoot software issues
  • Proficiency with CRM platforms and help desk software
  • Patient, friendly demeanor and ability to diffuse tense situations
  • Availability to work some evenings and weekends as needed

We provide competitive pay, great benefits, and room for advancement. Our team values collaboration and continuous improvement. If you are dedicated to providing 5-star service that delights our clients, we want to hear from you

Please email your resume and cover letter to get started



  • Saint Louis, United States Clout Promotions Full time

    Job DescriptionJob DescriptionCustomer Support SpecialistWe are seeking a Customer Support Specialist to join our growing marketing team in St. Louis, MO. In this role, you will be the first point of contact for our clients and provide excellent customer service and technical support.Responsibilities:Field incoming calls, emails, and chat messages from...

  • Recovery, Tow

    2 months ago


    Saint Louis, United States Innovative Claims Service Full time

    Job DescriptionJob DescriptionThe Current Opportunity - Recovery, Tow & Storage SpecialistInnovative Claims Services, a progressive industry leader that provides comprehensive and tailored services for the insurance and transportation industries, is seeking a Recovery, Tow & Storage Specialist to work on behalf of our clients and support the logistics of...

  • Recovery, Tow

    2 weeks ago


    Saint Louis, United States Innovative Claims Service Full time

    Job DescriptionJob DescriptionThe Current Opportunity - Recovery, Tow & Storage SpecialistInnovative Claims Services, a progressive industry leader that provides comprehensive and tailored services for the insurance and transportation industries, is seeking a Recovery, Tow & Storage Specialist to work on behalf of our clients and support the logistics of...


  • Saint Petersburg, United States Customer Care Expertise LLC Full time

    About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence. The best CSRs are genuinely delighted to help customers. They're...


  • Saint Louis, United States Humane Society of Missouri Full time

    Job DescriptionJob DescriptionThe Humane Society of Missouri is seeking a highly motivated individual with a passion for helping animals. Our Customer Service Specialist interacts with the public both in-person and by phone to conduct animal intake/receiving, processing, and adoption of animals. This role primarily covers the front-desk of the shelter. If...


  • Saint Louis, United States Humane Society of Missouri Full time

    Job DescriptionJob DescriptionThe Humane Society of Missouri is seeking a highly motivated individual with a passion for helping animals. Our Customer Service Specialist interacts with the public both in-person and by phone to conduct animal intake/receiving, processing, and adoption of animals. This role primarily covers the front-desk of the shelter. If...


  • Saint Louis Park, United States The Sherwin-Williams Company Full time

    This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...


  • Saint Louis Park, United States The Sherwin-Williams Company Full time

    This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...


  • Saint Louis, United States Kelly Full time

    Job Title: Customer Service-International Accounts Specialist Location: [Saint Louis, MO] Company Overview: This company is committed to enhancing the health and happiness of pets through superior nutrition. Our portfolio includes premium brands such as Tiki Pets®, Buddy Biscuits®, Cloud Star®, Dogswell®, and Grizzly®. We distribute our products across...


  • Saint Louis, United States Better Business Bureau Full time

    Job DescriptionJob DescriptionAre you ... Looking for a customer service job that offers a competitive salary and makes a difference in the community? A detailed person with great phone and written communication skills who enjoys helping people? Someone who has proven they can work effectively from home? Wanting to turn your unique talents into strengths? If...


  • Saint Paul, United States Horizon Chemical LLC Full time

    Job DescriptionJob DescriptionDescription:Horizon Commercial Pool Supply is a steadily growing company specializing in all things relating to commercial swimming pools. Our company services many market segments, including water parks, hotels, schools, municipalities, multi-housing, and other facilities. We provide chemicals, equipment, supplies, service,...


  • Saint Paul, United States Horizon Chemical LLC Full time

    Job DescriptionJob DescriptionDescription:Horizon Commercial Pool Supply is a steadily growing company specializing in all things relating to commercial swimming pools. Our company services many market segments, including water parks, hotels, schools, municipalities, multi-housing, and other facilities. We provide chemicals, equipment, supplies, service,...


  • Saint Louis, United States Mike Scott Agency Full time

    Job DescriptionJob DescriptionBenefits:Team Building experiencesSimple IRACompetitive salaryFlexible scheduleOpportunity for advancementPaid time offProfit sharingJob SummaryThe Customer Service Support provides excellent customer experience for potential and existing customers. Identifies opportunities to cross-sell and coordinates with sales specialists...

  • Customer Service Rep

    3 weeks ago


    Saint Louis, United States Mike Scott Agency Full time

    Job DescriptionJob DescriptionBenefits:Simple IRABonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & developmentJob SummaryThe Customer Service Representative provides excellent customer experience for potential and existing customers. Identifies opportunities to cross-sell and coordinates with...


  • Saint Louis, United States Mike Scott Agency Full time

    Job DescriptionJob DescriptionBenefits:Simple IRABonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offJob SummaryThe Insurance Customer Service provides excellent customer experience for potential and existing customers. Identifies opportunities to cross-sell and coordinates with sales specialists for...


  • Saint Louis, United States Mike Scott Agency Full time

    Job DescriptionJob DescriptionBenefits:Team Building experiencesSimple IRACompetitive salaryFlexible scheduleOpportunity for advancementPaid time offProfit sharingJob SummaryThe Customer Service Support provides excellent customer experience for potential and existing customers. Identifies opportunities to cross-sell and coordinates with sales specialists...

  • Customer Service Rep

    3 weeks ago


    Saint Louis, United States Mike Scott Agency Full time

    Job DescriptionJob DescriptionBenefits:Simple IRABonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & developmentJob SummaryThe Customer Service Representative provides excellent customer experience for potential and existing customers. Identifies opportunities to cross-sell and coordinates with...


  • Saint Louis, United States Mike Scott Agency Full time

    Job DescriptionJob DescriptionBenefits:Simple IRABonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offJob SummaryThe Insurance Customer Service provides excellent customer experience for potential and existing customers. Identifies opportunities to cross-sell and coordinates with sales specialists for...


  • St Louis, United States Calculated Hire Full time

    Calculated Hire is in search of a Customer Service Specialist II for our Fortune 100 Financial Services company. You will be responsible for the following components: Job Description: Participate in moderately complex support services in account management, operations, documentation, customer service and technical support. Identify opportunities for process...


  • St. Louis, United States Calculated Hire Full time

    Calculated Hire is in search of a Customer Service Specialist II for our Fortune 100 Financial Services company. You will be responsible for the following components:Job Description:Participate in moderately complex support services in account management, operations, documentation, customer service and technical support.Identify opportunities for process...