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Summary of Position
First impressions mean everything What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As an Overnight Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day.
As an Overnight Front Desk / Night Auditor, you will:
- Work the desk during our overnight hours
- Demonstrate welcoming hospitality to our overnight check ins
- Perform night audit functions
- Demonstrate a true desire to satisfy the needs of others
- Ensure all aspects of hotel accounting for all areas of hotel operations are processed correctly and accurately recorded, protecting the brand and asset against liability and fraud.
- Audit, balance, post and report on front desk, rooms, and all food and beverage outlets cash and credit operations and reset all registers to ensure accurate, timely function and optimal operations management.
- Provide rooms management with a clear picture of their performance using the data gathered
- Run the night audit final, after ensuring all revenue is in balance
- Perform other duties as assigned
Benefits
- Advancement Opportunities - We promote from within
- Medical for FT Associates
- 401(k)
- Paid vacation time
- Tuition reimbursement available
- Flexible schedules
- Teammate Assistance Fund
- Stability
- Competitive Wages
- Fun, Energetic Work Environment
Keys to Success
- Must be 18 years or older
- Customer service experience is required, preferably in a hotel or related field
- Must have a high school diploma or equivalent
- Must be able to work various shifts per week
- Hours for this position are 11PM to 7AM, and will include a varied shift schedule through the week
- An Accounting background is preferred
- Attention to detail and the ability to compile facts and figures
- In addition to general office equipment, you will regularly operate Briad systems and software
- Ability to communicate effectively and courteously over the telephone and in person; strong command of the English language including speaking, reading, and writing
- Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds
About us. The Briad Group® is rapidly expanding to serve many hospitality needs. Our robust portfolio consists of Wendy's franchise locations, Marriott and Hilton brand hotels, unique rooftop lounges atop our most innovative hotels, and an outdoor lifestyle shopping center.
Our mission. Create positive lifelong emotional connections with our teammates and our guests.
Our formula for success includes building strong leadership teams. The Briad Group® takes pride in training, developing and promoting what it considers the hospitality industry's most talented employees.
Apply today to become a part of our Family
We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.