Case Manager
2 weeks ago
Title of Position: Case Manager
Department: Transitional Housing
Reports to: Social Service Supervisor
FLSA Status: Non-Exempt
Salary: $24.49
Positions reporting to this position: None
Purpose of the Position
The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload and will be responsible for the successful integration of both the housing and employment goals of each client and ensure compliance with Win’s contractual requirements with outside Funders
Responsibilities:
- Conduct an initial assessment of the family within 48 hours of arrival to the residence and complete the Family Case Assessment Form, Initial Service Plan, and all initial intake documentation.
- Initiate referrals for necessary emergency services.
- Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart.
- Ensure CARES data and supporting documents are printed and filed in designated sections in the client’s chart.
- Conduct orientation with clients and review the facility rules, clients’ rights and responsibilities, grievance/complaint process, emergency disaster procedures, etc.
- Assist clients with transition to assigned residential unit and housekeeping items.
- Provide comprehensive case management, including crisis intervention, counseling services and other appropriate support services.
- Commit to using Evidence Based Practices (EBP); strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity to help clients achieve their goals.
- Develop an Independent Living Plan (ILP) for each client, which will define the client’s goals (in conjunction with the transitional housing income building specialists, housing specialists, child care
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