Service Advisor

Our company is seeking a highly motivated and customer-oriented Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring customer satisfaction by assisting them with their vehicle service needs.

Responsibilities:

- Greet customers and provide a warm welcome to the service department

- Listen to customer concerns and accurately document them

- Provide customers with information on available services and pricing

- Schedule service appointments and follow up with customers to confirm appointments

- Communicate with technicians to ensure timely completion of service work

- Provide customers with updates on the status of their vehicle service

- Ensure customer satisfaction by addressing any concerns or issues in a timely and professional manner

- Maintain a clean and organized service department

Requirements:

- Excellent communication and interpersonal skills

- Ability to multitask and prioritize in a fast-paced environment

- Strong attention to detail and organizational skills

- Knowledge of automotive systems and repairs is a plus

- Proficient in computer systems and software

If you are a team player with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity as a Service Advisor.