Senior Systems Engineer
3 weeks ago
MAJOR JOB ACCOUNTABILITIESSystems Architect Functions - Provides technical configurations, strategic planning, maintenance and support of Health Advocate’s systems infrastructure and networking.
- Responsible for all aspects of systems architecture and administration including all servers, networks, and identified applications.
- Design Azure and AWS cloud network architecture leveraging full scale redundancy.
- Creating clear CI/CD pipelines
- Strong knowledge of Azure cloud design, networking, configurations, and management
- Strong knowledge of API Management, Service BUS, Azure Active Directory B2C, Cloud Governance, Cloud Access Service Broker (CASB)
- Strong knowledge Office 365, In Tune, and Azure Active Directory
- Strong knowledge and ownership of MS Exchange, Active Directory Federated Services, Active Directory, Domain and Trust Services, Certificate Management Services, Group Policy, IIS, and PowerShell.
- Strong knowledge of products like Cisco switches and routing, Palo Alto and Sonicwall Firewalls, Fortinet load balancers and Web Application Firewalls.
- Solid understanding of mesh networks and multi-site network management.
- Strong knowledge to build, maintenance, and support of a large number of Windows and Linux servers both physical and virtual.
- Strong knowledge to build, maintenance, and support of a large vmware environment.
- Strong knowledge to build, maintenance, and support of a large Pure Storage and NetApp SAN/NAS
- Strong knowledge to build, maintenance, and support of a load balancers.
- Strong knowledge to build, maintenance, and support of a content filtering solutions
- Strong knowledge to build, maintain, and support of firewalls and VPNs experience with Palo Alto is a plus.
- Strong knowledge of centralized deployment software like Microsoft System Center Configuration Manager (SCCM)
- Strong knowledge to build, maintain, and support of Mimecast or Symantec gateways.
- Plan and execute Disaster Recovery procedures.
- Capacity design and planning for 10x growth.
Team Interfaces/Customer Service& -& Establish and maintain a professional relationship with internal/external customers, team members and department contacts
- Ability to work in a high performance environment
- Cooperate with team members to meet goals and complete tasks
- Solid reporting and presentation skills
- Excellent writing skills to non-technical staff
- Work in a team collaboration of management for budget planning
- Provide quality customer service that exceeds customer expectations and improves level of service being provided
- Treat all internal/external customers, team members and department contacts with dignity/respect
- Escalate to supervisor any situation outside the employee's control that could adversely impact the services being provided
Mental and Physical Requirements
- This position will be exposed mainly to an indoor office environment and will be expected to work near or around computers, telephones, and printers&
- The nature of the work in this position is sedentary and the incumbent will be sitting most of the time.
- Off hours upgrades, implementations, and on call is required.
- Essential physical functions of the job include fingering, grasping, pulling hand over hand, and repetitive motions to utilize general computer software/hardware continuously throughout the work day
- Essential mental functions of this position include concentrating on tasks, reading information, and verbal/written communication to others continuously throughout the work day
Related Duties as Assigned
- The job description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties, and responsibilities required of job incumbents
- Consequently, job incumbents may be asked to perform other duties as required
- Also note, that reasonable accommodations may be made to enable individuals with disabilities to perform the functions outlined above
- Please contact your local Employee Relations representative to request a review of any such accommodations
MINIMUM QUALIFICATIONSApplicant for this job will be expected to meet the following minimum qualifications.
- Strong technical background with a solid history of delivering outstanding customer service and support.
- Ability to interact effectively with peers, business users and all levels of management
- Very strong organizational, task management, and prioritization skills, along with the ability to display strong sense of urgency
- Ability to work with minimal supervision in a fast paced, dynamic environment
- Good communication skills as well as the ability to multi-task
Education
- High School Degree or GED required
- Bachelor (4-year) degree, with a technical major, such as engineering or computer science.
- MCSA or MCSE Certification is preferred.
- CCNA or CCNP Certification is a plus.
Experience
- 10+ years’ experience administering Windows servers and networks
- 7-10+ years’ experience managing technical solutions is required.
- 7+ years’ experience with Citrix, and vmware environments is required.
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